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Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…
Robots operating in unstructured human environments inevitably encounter failures, especially in robot caregiving scenarios. While humans can often help robots recover, excessive or poorly targeted queries impose unnecessary cognitive and…
We discuss the role of humans in algorithmic decision-making (ADM) for socially relevant problems from a technical and philosophical perspective. In particular, we illustrate tensions arising from diverse expectations, values, and…
Machine learning based image classification algorithms, such as deep neural network approaches, will be increasingly employed in critical settings such as quality control in industry, where transparency and comprehensibility of decisions…
This paper considers a time-varying optimization problem associated with a network of systems, with each of the systems shared by (and affecting) a number of individuals. The objective is to minimize cost functions associated with the…
Human psychology plays an important role in organizational performance. However, understanding our employees is a difficult task due to issues such as psychological complexities, unpredictable dynamics, and the lack of data. Leveraging…
Human awareness in robot motion planning is crucial for seamless interaction with humans. Many existing techniques slow down, stop, or change the robot's trajectory locally to avoid collisions with humans. Although using the information on…
While the emergence of powerful language models along with Chain-of-thought prompting has made automation more and more omnipresent, it sometimes demonstrates its weakness in long-term or multi-step logical reasoning. For example, users…
Data Cleaning refers to the process of detecting and fixing errors in the data. Human involvement is instrumental at several stages of this process, e.g., to identify and repair errors, to validate computed repairs, etc. There is currently…
When machine predictors can achieve higher performance than the human decision-makers they support, improving the performance of human decision-makers is often conflated with improving machine accuracy. Here we propose a framework to…
From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…
Demands on more transparency of the backbox nature of machine learning models have led to the recent rise of human-in-the-loop in machine learning, i.e. processes that integrate humans in the training and application of machine learning…
Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…
Process mining methods often analyze processes in terms of the individual end-to-end process runs. Process behavior, however, may materialize as a general state of many involved process components, which can not be captured by looking at…
Human-in-the-loop optimization identifies optimal interface designs by iteratively observing user performance. However, it often requires numerous iterations due to the lack of prior information. While recent approaches have accelerated…
Training and deploying machine learning models relies on a large amount of human-annotated data. As human labeling becomes increasingly expensive and time-consuming, recent research has developed multiple strategies to speed up annotation…
Automatically assigning tasks to people is challenging because human performance can vary across tasks for many reasons. This challenge is further compounded in real-life settings in which no oracle exists to assess the quality of human…
Human and robot partners increasingly need to work together to perform tasks as a team. Robots designed for such collaboration must reason about how their task-completion strategies interplay with the behavior and skills of their human team…
Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides…
Data cleaning is often framed as a technical preprocessing step, yet in practice it relies heavily on human judgment. We report results from a controlled survey study in which participants performed error detection, data repair and…