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While there is an increased discourse on large language models (LLMs) like ChatGPT and DeepSeek, there is no comprehensive understanding of how users of online platforms, like Reddit, perceive these models. This is an important omission…
User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for the system users. Most UX research for machine learning (ML) or natural language…
[Context and Motivation] Online user feedback provides valuable information to support requirements engineering (RE). However, analyzing online user feedback is challenging due to its large volume and noise. Large language models (LLMs)…
Efforts to apply transformer-based language models (TLMs) to the problem of reasoning in natural language have enjoyed ever-increasing success in recent years. The most fundamental task in this area to which nearly all others can be reduced…
E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…
Recent studies have proposed unified user modeling frameworks that leverage user behavior data from various applications. Many of them benefit from utilizing users' behavior sequences as plain texts, representing rich information in any…
Natural Language Processing (NLP) helps empower intelligent machines by enhancing a better understanding of the human language for linguistic-based human-computer communication. Recent developments in computational power and the advent of…
Public health interventions are a fundamental tool for mitigating the spread of an infectious disease. However, it is not always possible to obtain a conclusive estimate for the impact of an intervention, especially in situations where the…
Lack of repeatability and generalisability are two significant threats to continuing scientific development in Natural Language Processing. Language models and learning methods are so complex that scientific conference papers no longer…
In recommender systems, the presentation of explanations plays a crucial role in supporting users' decision-making processes. Although numerous existing studies have focused on the effects (transparency or persuasiveness) of explanation…
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…
User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…
Micro-mobility is promising to contribute to sustainable cities in the future with its efficiency and low cost. To better design such a sustainable future, it is necessary to understand the trends and challenges. Thus, we examined people's…
Language understanding is a multi-faceted cognitive capability, which the Natural Language Processing (NLP) community has striven to model computationally for decades. Traditionally, facets of linguistic intelligence have been…
Objective: to provide a scoping review of papers on clinical natural language processing (NLP) tasks that use publicly available electronic health record data from a cohort of patients. Materials and Methods: We searched six databases,…
Patients are increasingly using large language models (LLMs) to seek answers to their healthcare-related questions. However, benchmarking efforts in LLMs for question answering often focus on medical exam questions, which differ…
Clinical NLP has an immense potential in contributing to how clinical practice will be revolutionized by the advent of large scale processing of clinical records. However, this potential has remained largely untapped due to slow progress…
Large Language Models (LLMs) are increasingly used for planning tasks, offering unique capabilities not found in classical planners such as generating explanations and iterative refinement. However, trust--a critical factor in the adoption…
Mental illness is one of the most pressing public health issues of our time. While counseling and psychotherapy can be effective treatments, our knowledge about how to conduct successful counseling conversations has been limited due to lack…
People communicate in more than 7,000 languages around the world, with around 780 languages spoken in India alone. Despite this linguistic diversity, research on Sentiment Analysis has predominantly focused on English text data, resulting…