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User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

Context: User involvement is generally considered to contributing to user satisfaction and project success and is central to Agile software development. In theory, the expectations about user involvement, such as the PO's, are quite…

Software Engineering · Computer Science 2021-04-12 Jim Buchan , Muneera Bano , Didar Zowghi , Stephen MacDonell , Amrita Shinde

Ideas about how to increase the unconscious participation in interaction between 'a human' and 'a computer' are developed in this paper. Evidence of impact of the unconscious functioning is presented. The unconscious is characterised as…

Human-Computer Interaction · Computer Science 2009-11-02 Richard V. Diamond

In the development and evolution of VR ecosystem, platform stakeholders continuously adapt their products in response to user and technical feedback, often reflected in subtle shifts in discussion topics or system updates. A comprehensive…

During acceptance testing customers assess whether a system meets their expectations and often identify issues that should be improved. These findings have to be communicated to the developers a task we observed to be error prone,…

Software Engineering · Computer Science 2014-09-02 Olga Liskin , Christoph Herrmann , Eric Knauss , Thomas Kurpick , Bernhard Rumpe , Kurt Schneider

This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of…

Human-Computer Interaction · Computer Science 2025-03-24 Alicia Martin-Navarro , Maria Paula Lechuga-Sancho , Marek Szelagowski , Jose Aurelio Medina-Garrido

Recommender systems rely heavily on user feedback to learn effective user and item representations. Despite their widespread adoption, limited attention has been given to the uncertainty inherent in the feedback used to train these systems.…

Information Retrieval · Computer Science 2025-05-06 Bruno Sguerra , Viet-Anh Tran , Romain Hennequin , Manuel Moussallam

Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…

Software Engineering · Computer Science 2022-05-24 Yassine Lamine , Jinghui Cheng

New ways of working such as globally distributed development or the integration of self-motivated external developers into software ecosystems will require a better and more comprehensive understanding of developers' feelings, perceptions,…

Software Engineering · Computer Science 2013-12-06 Fabian Fagerholm , Jürgen Münch

Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

User studies are paramount for advancing science. However, researchers face several barriers when performing them despite the existence of supporting tools. In this work, we study how existing tools and their features cope with previously…

Software Engineering · Computer Science 2025-04-14 Lázaro Costa , Susana Barbosa , Jácome Cunha

Context. Nowadays there is a great deal of uncertainty surrounding the effects of experience on Requirements Engineering (RE). There is a widespread idea that experience improves analyst performance. However, there are empirical studies…

Software Engineering · Computer Science 2024-08-23 Alejandrina M. Aranda , Oscar Dieste , Jose I. Panach , Natalia Juristo

In this paper, we introduce the concept of the research practice gap as it is perceived in the field of software requirements engineering. An analysis of this gap has shown that two key causes for the research-practice gap are lack of…

Software Engineering · Computer Science 2014-07-17 Andrew M. Connor , Jim Buchan , Krassie Petrova

It is widely accepted that understanding system requirements is important for software development project success. However, this paper presents two novel challenges to the requirements concept. First, where many plausible approaches to…

Software Engineering · Computer Science 2022-03-30 Paul Ralph

To ensure fulfilling stakeholder wishes, it is crucial to validate the documented requirements. This is often complicated by the fact that the wishes and intentions of different stakeholders are somewhat contradictory, which manifests…

Software Engineering · Computer Science 2019-01-23 Marian Daun , Jennifer Brings , Thorsten Weyer

Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…

Social and Information Networks · Computer Science 2023-10-24 Jon Kleinberg , Sendhil Mullainathan , Manish Raghavan

Motivation - This research aims at investigating emerging roles and forms of participation fostering design-use mediation during the Open Source Software design process Research approach - We compare online interactions for a successful…

Computers and Society · Computer Science 2007-10-10 Flore Barcellini , Françoise Détienne , Jean-Marie Burkhardt

Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews,…

Software Engineering · Computer Science 2021-03-17 Tingting Bi , Xin Xia , David Lo , John Grundy , Thomas Zimmermann , Denae Ford

Search systems are increasingly used for gaining knowledge through accessing relevant resources from a vast volume of content. However, search systems provide only limited support to users in knowledge acquisition contexts. Specifically,…

Information Retrieval · Computer Science 2022-04-26 Yasin Ghafourian

Context and Motivation: Software requirements are affected by the knowledge and confidence of software engineers. Analyzing the interrelated impact of these factors is difficult because of the challenges of assessing knowledge and…

Software Engineering · Computer Science 2021-03-04 Razieh Dehghani , Krzysztof Wnuk , Daniel Mendez , Tony Gorschek , Raman Ramsin
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