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Related papers: Integrating User and Agent Models: A Deep Task-Ori…

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How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

Recent advances in reasoning and planning capabilities of large language models (LLMs) have enabled their potential as autonomous agents capable of tool use in dynamic environments. However, in multi-turn conversational environments like…

Computation and Language · Computer Science 2025-09-03 Venkatesh Mishra , Amir Saeidi , Satyam Raj , Mutsumi Nakamura , Jayanth Srinivasa , Gaowen Liu , Ali Payani , Chitta Baral

Socially Interactive Agents (SIAs) are physical or virtual embodied agents that display similar behavior as human multimodal behavior. Modeling SIAs' non-verbal behavior, such as speech and facial gestures, has always been a challenging…

Human-Computer Interaction · Computer Science 2023-05-22 Jieyeon Woo , Mireille Fares , Catherine Pelachaud , Catherine Achard

Agent-based social simulation provides a valuable methodology for predicting social information diffusion, yet existing approaches face two primary limitations. Traditional agent models often rely on rigid behavioral rules and lack semantic…

Computers and Society · Computer Science 2025-10-21 Xinyi Li , Zhiqiang Guo , Qinglang Guo , Hao Jin , Weizhi Ma , Min Zhang

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…

Phone automation agents aim to autonomously perform a given natural-language user request, such as scheduling appointments or booking a hotel. While much research effort has been devoted to screen understanding and action planning, complex…

Human-Computer Interaction · Computer Science 2025-04-02 Noam Kahlon , Guy Rom , Anatoly Efros , Filippo Galgani , Omri Berkovitch , Sapir Caduri , William E. Bishop , Oriana Riva , Ido Dagan

Existing benchmarks for conversational AI agents simulate single-control environments, where only the AI agent can use tools to interact with the world, while the user remains a passive information provider. This differs from real-world…

Artificial Intelligence · Computer Science 2025-06-10 Victor Barres , Honghua Dong , Soham Ray , Xujie Si , Karthik Narasimhan

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Task-oriented dialog systems are often trained on human/human dialogs, such as collected from Wizard-of-Oz interfaces. However, human/human corpora are frequently too small for supervised training to be effective. This paper investigates…

Computation and Language · Computer Science 2021-09-21 Arkady Arkhangorodsky , Scot Fang , Victoria Knight , Ajay Nagesh , Maria Ryskina , Kevin Knight

We consider real world task-oriented dialog settings, where agents need to generate both fluent natural language responses and correct external actions like database queries and updates. We demonstrate that, when applied to customer support…

Computation and Language · Computer Science 2018-04-12 Rashmi Gangadharaiah , Balakrishnan Narayanaswamy , Charles Elkan

In the rapid development of artificial intelligence, solving complex AI tasks is a crucial technology in intelligent mobile networks. Despite the good performance of specialized AI models in intelligent mobile networks, they are unable to…

Artificial Intelligence · Computer Science 2023-10-16 Lei Yao , Yong Zhang , Zilong Yan , Jialu Tian

With the rapid advancements in Large Language Models (LLMs), an increasing number of studies have leveraged LLMs as the cognitive core of agents to address complex task decision-making challenges. Specially, recent research has demonstrated…

Multiagent Systems · Computer Science 2025-03-13 Di Zhao , Longhui Ma , Siwei Wang , Miao Wang , Zhao Lv

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Multi-agent simulations are versatile tools for exploring interactions among natural and artificial agents, but their development typically demands domain expertise and manual effort. This work introduces the Generative Agents for…

Artificial Intelligence · Computer Science 2025-05-30 Agnieszka Mensfelt , Kostas Stathis , Vince Trencsenyi

Conversational agents struggle to handle long conversations due to context window limitations. Therefore, memory systems are developed to leverage essential historical information. Existing memory systems typically follow a pipeline of…

Computation and Language · Computer Science 2026-01-30 Yimin Deng , Yuqing Fu , Derong Xu , Yejing Wang , Wei Ni , Jingtong Gao , Xiaopeng Li , Chengxu Liu , Xiao Han , Guoshuai Zhao , Xiangyu Zhao , Li Zhu , Xueming Qian

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis