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We study response selection for multi-turn conversation in retrieval-based chatbots. Existing work either concatenates utterances in context or matches a response with a highly abstract context vector finally, which may lose relationships…

Computation and Language · Computer Science 2017-05-16 Yu Wu , Wei Wu , Chen Xing , Ming Zhou , Zhoujun Li

Recently, open domain multi-turn chatbots have attracted much interest from lots of researchers in both academia and industry. The dominant retrieval-based methods use context-response matching mechanisms for multi-turn response selection.…

Computation and Language · Computer Science 2020-05-19 Chao Xiong , Che Liu , Zijun Xu , Junfeng Jiang , Jieping Ye

The noetic end-to-end response selection challenge as one track in the 7th Dialog System Technology Challenges (DSTC7) aims to push the state of the art of utterance classification for real world goal-oriented dialog systems, for which…

Computation and Language · Computer Science 2020-03-05 Qian Chen , Wen Wang

The noetic end-to-end response selection challenge as one track in Dialog System Technology Challenges 7 (DSTC7) aims to push the state of the art of utterance classification for real world goal-oriented dialog systems, for which…

Computation and Language · Computer Science 2019-11-20 Qian Chen , Wen Wang

In this paper, we study context-response matching with pre-trained contextualized representations for multi-turn response selection in retrieval-based chatbots. Existing models, such as Cove and ELMo, are trained with limited context (often…

Computation and Language · Computer Science 2019-06-05 Chongyang Tao , Wei Wu , Can Xu , Yansong Feng , Dongyan Zhao , Rui Yan

Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In…

Computation and Language · Computer Science 2023-04-04 Zihao Wang , Eugene Agichtein , Jinho Choi

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Semantic search for candidate retrieval is an important yet neglected problem in retrieval-based Chatbots, which aims to select a bunch of candidate responses efficiently from a large pool. The existing bottleneck is to ensure the model…

Computation and Language · Computer Science 2022-08-24 Libin Shi , Kai Zhang , Wenge Rong

Existing multi-turn context-response matching methods mainly concentrate on obtaining multi-level and multi-dimension representations and better interactions between context utterances and response. However, in real-place conversation…

Computation and Language · Computer Science 2021-03-18 Juntao Li , Chang Liu , Chongyang Tao , Zhangming Chan , Dongyan Zhao , Min Zhang , Rui Yan

Work on retrieval-based chatbots, like most sequence pair matching tasks, can be divided into Cross-encoders that perform word matching over the pair, and Bi-encoders that encode the pair separately. The latter has better performance,…

Computation and Language · Computer Science 2019-11-07 Amir Vakili Tahami , Azadeh Shakery

Semantic matching, which aims to determine the matching degree between two texts, is a fundamental problem for many NLP applications. Recently, deep learning approach has been applied to this problem and significant improvements have been…

Computation and Language · Computer Science 2016-04-20 Shengxian Wan , Yanyan Lan , Jun Xu , Jiafeng Guo , Liang Pang , Xueqi Cheng

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (SA-BERT), is proposed in order to make the model aware of the…

Computation and Language · Computer Science 2020-07-31 Jia-Chen Gu , Tianda Li , Quan Liu , Zhen-Hua Ling , Zhiming Su , Si Wei , Xiaodan Zhu

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

Computation and Language · Computer Science 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

Computation and Language · Computer Science 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Semantic matching is of central importance to many natural language tasks \cite{bordes2014semantic,RetrievalQA}. A successful matching algorithm needs to adequately model the internal structures of language objects and the interaction…

Computation and Language · Computer Science 2015-03-12 Baotian Hu , Zhengdong Lu , Hang Li , Qingcai Chen

We consider incorporating topic information into message-response matching to boost responses with rich content in retrieval-based chatbots. To this end, we propose a topic-aware convolutional neural tensor network (TACNTN). In TACNTN,…

Computation and Language · Computer Science 2016-09-23 Yu Wu , Wei Wu , Zhoujun Li , Ming Zhou

Sequence to sequence models attempt to capture the correlation between all the words in the input and output sequences. While this is quite useful for machine translation where the correlation among the words is indeed quite strong, it…

Computation and Language · Computer Science 2020-04-02 Gaurav Pandey , Dinesh Raghu , Sachindra Joshi
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