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Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

In order to better simulate the real human conversation process, models need to generate dialogue utterances based on not only preceding textual contexts but also visual contexts. However, with the development of multi-modal dialogue…

Computation and Language · Computer Science 2021-09-29 Shuhe Wang , Yuxian Meng , Xiaoya Li , Xiaofei Sun , Rongbin Ouyang , Jiwei Li

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

We study conversational dialog in which there are many possible responses to a given history. We present the MultiTalk Dataset, a corpus of over 320,000 sentences of written conversational dialog that balances a high branching factor (10)…

Computation and Language · Computer Science 2021-02-03 Yao Dou , Maxwell Forbes , Ari Holtzman , Yejin Choi

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Recently there has been a huge interest in dialog systems. This interest has also been developed in the field of the medical domain where researchers are focusing on building a dialog system in the medical domain. This research is focused…

Computation and Language · Computer Science 2021-05-28 Nazib Sorathiya , Chuan-An Lin , Daniel Chen Daniel Xiong , Scott Zin , Yi Zhang , He Sarina Yang , Sharon Xiaolei Huang

Interpersonal language style shifting in dialogues is an interesting and almost instinctive ability of human. Understanding interpersonal relationship from language content is also a crucial step toward further understanding dialogues.…

Computation and Language · Computer Science 2020-12-07 Qi Jia , Hongru Huang , Kenny Q. Zhu

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Digital assistants are experiencing rapid growth due to their ability to assist users with day-to-day tasks where most dialogues are happening multi-turn. However, evaluating multi-turn dialogues remains challenging, especially at scale. We…

Computation and Language · Computer Science 2021-06-21 Ziming Li , Dookun Park , Julia Kiseleva , Young-Bum Kim , Sungjin Lee

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

This paper introduces the Ubuntu Dialogue Corpus, a dataset containing almost 1 million multi-turn dialogues, with a total of over 7 million utterances and 100 million words. This provides a unique resource for research into building…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Nissan Pow , Iulian Serban , Joelle Pineau

We propose a new task of conversational recommendation over multi-type dialogs, where the bots can proactively and naturally lead a conversation from a non-recommendation dialog (e.g., QA) to a recommendation dialog, taking into account…

Computation and Language · Computer Science 2020-05-25 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che , Ting Liu

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

Memes are widely used in online social interactions, providing vivid, intuitive, and often humorous means to express intentions and emotions. Existing dialogue datasets are predominantly limited to either manually annotated or pure-text…

Computation and Language · Computer Science 2025-07-02 Yuheng Wang , Xianhe Tang , Pufeng Huang

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

Computation and Language · Computer Science 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Intent detection and identification from multi-turn dialogue has become a widely explored technique in conversational agents, for example, voice assistants and intelligent customer services. The conventional approaches typically cast the…

Artificial Intelligence · Computer Science 2023-10-19 Zengguang Hao , Jie Zhang , Binxia Xu , Yafang Wang , Gerard de Melo , Xiaolong Li

When humans converse, what a speaker will say next significantly depends on what he sees. Unfortunately, existing dialogue models generate dialogue utterances only based on preceding textual contexts, and visual contexts are rarely…

Computation and Language · Computer Science 2021-06-01 Yuxian Meng , Shuhe Wang , Qinghong Han , Xiaofei Sun , Fei Wu , Rui Yan , Jiwei Li