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Question answering systems (QA) utilizing Large Language Models (LLMs) heavily depend on the retrieval component to provide them with domain-specific information and reduce the risk of generating inaccurate responses or hallucinations.…
This study aims to understand users' perceptions of using the Dialogflow framework and verify the relationships among service awareness, task-technology fit, output quality, and TAM variables. Generalized Structured Component Analysis was…
Learning to converse using only a few examples is a great challenge in conversational AI. The current best conversational models, which are either good chit-chatters (e.g., BlenderBot) or goal-oriented systems (e.g., MinTL), are language…
How can we enable users to heavily specify criteria for database queries in a user-friendly way? This paper describes a general framework of a conversational bot that extracts meaningful information from user's sentences, that asks…
The task of predicting dialog acts (DA) based on conversational dialog is a key component in the development of conversational agents. Accurately predicting DAs requires a precise modeling of both the conversation and the global tag…
Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…
We present an empirical investigation of pre-trained Transformer-based auto-regressive language models for the task of open-domain dialogue generation. Training paradigm of pre-training and fine-tuning is employed to conduct the parameter…
Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…
We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…
Question answering (QA) is an important aspect of open-domain conversational agents, garnering specific research focus in the conversational QA (ConvQA) subtask. One notable limitation of recent ConvQA efforts is the response being answer…
Much literature has shown that prompt-based learning is an efficient method to make use of the large pre-trained language model. Recent works also exhibit the possibility of steering a chatbot's output by plugging in an appropriate prompt.…
We introduce CS1QA, a dataset for code-based question answering in the programming education domain. CS1QA consists of 9,237 question-answer pairs gathered from chat logs in an introductory programming class using Python, and 17,698…
The challenges of building knowledge-grounded retrieval-based chatbots lie in how to ground a conversation on its background knowledge and how to match response candidates with both context and knowledge simultaneously. This paper proposes…
With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…
Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…
The zero-shot chain of thought (CoT) approach is often used in question answering (QA) by language models (LMs) for tasks that require multiple reasoning steps. However, some QA tasks hinge more on accessing relevant knowledge than on…
Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…
Automatic question generation (AQG) has broad applicability in domains such as tutoring systems, conversational agents, healthcare literacy, and information retrieval. Existing efforts at AQG have been limited to short answer lengths of up…
With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge.…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…