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Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

While the increased integration of AI technologies into interactive systems enables them to solve an increasing number of tasks, the black-box problem of AI models continues to spread throughout the interactive system as a whole.…

Human-Computer Interaction · Computer Science 2025-12-01 Sebe Vanbrabant , Gustavo Rovelo Ruiz , Davy Vanacken

Robots are moving beyond industrial settings into creative, educational, and public environments where interaction is open-ended and improvisational. Yet much of human-AI-robot interaction remains framed around performance and efficiency,…

Human-Computer Interaction · Computer Science 2026-03-10 Jordan Aiko Deja , Isidro Butaslac , Nicko Reginio Caluya , Maheshya Weerasinghe

Explainable AI (XAI) aims to bridge the gap between complex algorithmic systems and human stakeholders. Current discourse often examines XAI in isolation as either a technological tool, user interface, or policy mechanism. This paper…

Computers and Society · Computer Science 2023-11-28 Joshua L. M. Brand , Luca Nannini

There is still a significant gap between expectations and the successful adoption of AI to innovate and improve businesses. Due to the emergence of deep learning, AI adoption is more complex as it often incorporates big data and the…

Artificial Intelligence · Computer Science 2022-09-16 Dian Tjondronegoro , Elizabeth Yuwono , Brent Richards , Damian Green , Siiri Hatakka

This position paper looks at differences between the current understandings of human-centered explainability and explainability AI. We discuss current ideas in both fields, as well as the differences and opportunities we discovered. As an…

Human-Computer Interaction · Computer Science 2025-07-10 Janin Koch , Vitor Fortes Rey

We are used to the availability of big data generated in nearly all fields of science as a consequence of technological progress. However, the analysis of such data possess vast challenges. One of these relates to the explainability of…

Artificial Intelligence · Computer Science 2022-09-14 Frank Emmert-Streib , Olli Yli-Harja , Matthias Dehmer

The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

Among the many anticipated roles for robots in the future is that of being a human teammate. Aside from all the technological hurdles that have to be overcome with respect to hardware and control to make robots fit to work with humans, the…

Artificial Intelligence · Computer Science 2017-08-15 Tathagata Chakraborti , Subbarao Kambhampati , Matthias Scheutz , Yu Zhang

Explainability and comprehensibility of AI are important requirements for intelligent systems deployed in real-world domains. Users want and frequently need to understand how decisions impacting them are made. Similarly it is important to…

Computers and Society · Computer Science 2019-07-10 Roman V. Yampolskiy

Explanations are hypothesized to improve human understanding of machine learning models and achieve a variety of desirable outcomes, ranging from model debugging to enhancing human decision making. However, empirical studies have found…

Artificial Intelligence · Computer Science 2023-05-02 Chacha Chen , Shi Feng , Amit Sharma , Chenhao Tan

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

Human-Computer Interaction · Computer Science 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

Artificial Intelligence models are becoming increasingly more powerful and accurate, supporting or even replacing humans' decision making. But with increased power and accuracy also comes higher complexity, making it hard for users to…

Artificial Intelligence · Computer Science 2019-07-10 Vivian S. Silva , André Freitas , Siegfried Handschuh

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

With the recent proliferation of artificial intelligence systems, there has been a surge in the demand for explainability of these systems. Explanations help to reduce system opacity, support transparency, and increase stakeholder trust. In…

Software Engineering · Computer Science 2024-09-12 Umm-e-Habiba , Justus Bogner , Stefan Wagner

The idea of augmented or hybrid intelligence offers a compelling vision for combining human and AI capabilities, especially in tasks where human wisdom, expertise, or common sense are essential. Unfortunately, human reasoning can be flawed…

Human-Computer Interaction · Computer Science 2026-01-15 Sean Koon

Computational argumentation offers formal frameworks for transparent, verifiable reasoning but has traditionally been limited by its reliance on domain-specific information and extensive feature engineering. In contrast, LLMs excel at…

Artificial Intelligence · Computer Science 2026-03-18 Stylianos Loukas Vasileiou , Antonio Rago , Francesca Toni , William Yeoh

As artificial intelligence (AI) systems are getting ubiquitous within our society, issues related to its fairness, accountability, and transparency are increasing rapidly. As a result, researchers are integrating humans with AI systems to…

Artificial Intelligence · Computer Science 2020-12-14 Nikhil Prakash , Kory W. Mathewson
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