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We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…

Computation and Language · Computer Science 2020-04-30 Siqi Liu

This study examines the relationship between Yelp reviews and food types, investigating how ratings, sentiments, and topics vary across different types of food. Specifically, we analyze how ratings and sentiments of reviews vary across food…

Computation and Language · Computer Science 2023-07-21 Wenyu Liao , Yiqing Shi , Yujia Hu , Wei Quan

In this work, we predict the sentiment of restaurant reviews based on a subset of the Yelp Open Dataset. We utilize the meta features and text available in the dataset and evaluate several machine learning and state-of-the-art deep learning…

Machine Learning · Computer Science 2022-01-21 Bhanu Prakash Reddy Guda , Mashrin Srivastava , Deep Karkhanis

The impact of ratings on a restaurant plays a major role in attracting future customers to that restaurant. The word of mouth has been systematically replaced with the online reviews. It gives a sense of satisfaction for people to know…

Computers and Society · Computer Science 2018-05-11 Dhanasekar S , Balaji

Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Yelp has been one of the most popular local service search engine in US since 2004. It is powered by crowd-sourced text reviews and photo reviews. Restaurant customers and business owners upload photo images to Yelp, including reviewing or…

Computer Vision and Pattern Recognition · Computer Science 2019-02-15 Fanbo Sun , Zhixiang Gu , Bo Feng

Yelp online reviews are invaluable source of information for users to choose where to visit or what to eat among numerous available options. But due to overwhelming number of reviews, it is almost impossible for users to go through all…

Information Retrieval · Computer Science 2014-01-07 Mingming Fan , Maryam Khademi

Informatics around public health are increasingly shifting from the professional to the public spheres. In this work, we apply linguistic analytics to restaurant reviews, from Yelp, in order to automatically predict official health…

Computation and Language · Computer Science 2016-03-21 Samantha Wong , Hamidreza Chinaei , Frank Rudzicz

We predict restaurant ratings from Yelp reviews based on Yelp Open Dataset. Data distribution is presented, and one balanced training dataset is built. Two vectorizers are experimented for feature engineering. Four machine learning models…

Computation and Language · Computer Science 2020-12-15 Zefang Liu

Online reviews of businesses have become increasingly important in recent years, as customers and even competitors use them to judge the quality of a business. Yelp is one of the most popular websites for users to write such reviews, and it…

Information Retrieval · Computer Science 2015-12-22 Andrew Elkouri

Satisfaction measurement, which emerges in every sector today, is a very important factor for many companies. In this study, it is aimed to reach the highest accuracy rate with various machine learning algorithms by using the data on Yemek…

Computation and Language · Computer Science 2022-01-12 Özlem Aktaş , Berkay Coşkuner , İlker Soner

In our project, we focus on NLP-based hybrid recommendation systems. Our data is from Yelp Data. For our hybrid recommendation system, we have two major components: the first part is to embed the reviews with the Bert model and word2vec…

Information Retrieval · Computer Science 2021-12-06 Shuwei Zhang , Maiqi Tang , Qingyang Zhang , Yucan Luo , Yuhui Zou

This study applies text mining to analyze customer reviews and automatically assign a collective restaurant star rating based on five predetermined aspects: ambiance, cost, food, hygiene, and service. The application provides a web and…

Computation and Language · Computer Science 2019-01-08 Jovelyn C. Cuizon , Jesserine Lopez , Danica Rose Jones

Food reviews and recommendations have always been important for online food service websites. However, reviewing and recommending food is not simple as it is likely to be overwhelmed by disparate contexts and meanings. In this paper, we use…

Information Retrieval · Computer Science 2022-01-27 Tan Khang Le , Siu Cheung Hui

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…

Computation and Language · Computer Science 2016-05-19 Nabiha Asghar

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Recently Convolutional Neural Networks (CNNs) models have proven remarkable results for text classification and sentiment analysis. In this paper, we present our approach on the task of classifying business reviews using word embeddings on…

Computation and Language · Computer Science 2017-10-18 Andreea Salinca

User-generated contents (UGCs) on online platforms allow marketing researchers to understand consumer preferences for products and services. With the advance of large language models (LLMs), some studies utilized the models for annotation…

Computation and Language · Computer Science 2024-07-19 Junichiro Niimi

Identifying implicit attitudes toward food can mitigate social prejudice due to food's salience as a marker of ethnic identity. Stereotypes about food are representational harms that may contribute to racialized discourse and negatively…

Computation and Language · Computer Science 2024-03-27 Yiwei Luo , Kristina Gligorić , Dan Jurafsky
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