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The most commonly used metrics for evaluating automatic speech transcriptions, namely Word Error Rate (WER) and Character Error Rate (CER), have been heavily criticized for their poor correlation to human perception and their inability to…

Computation and Language · Computer Science 2026-05-06 Thibault Bañeras-Roux , Mickael Rouvier , Jane Wottawa , Richard Dufour

Word error rate (WER) estimation aims to evaluate the quality of an automatic speech recognition (ASR) system's output without requiring ground-truth labels. This task has gained increasing attention as advanced ASR systems are trained on…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-30 Chanho Park , Chengsong Lu , Mingjie Chen , Thomas Hain

The common standard for quality evaluation of automatic speech recognition (ASR) systems is reference-based metrics such as the Word Error Rate (WER), computed using manual ground-truth transcriptions that are time-consuming and expensive…

Computation and Language · Computer Science 2023-06-26 Kamer Ali Yuksel , Thiago Ferreira , Ahmet Gunduz , Mohamed Al-Badrashiny , Golara Javadi

Word Error Rate (WER) has been the predominant metric used to evaluate the performance of automatic speech recognition (ASR) systems. However, WER is sometimes not a good indicator for downstream Natural Language Understanding (NLU) tasks,…

Computation and Language · Computer Science 2021-04-07 Suyoun Kim , Abhinav Arora , Duc Le , Ching-Feng Yeh , Christian Fuegen , Ozlem Kalinli , Michael L. Seltzer

As Automatic Speech Recognition (ASR) is increasingly deployed in clinical dialogue, standard evaluations still rely heavily on Word Error Rate (WER). This paper challenges that standard, investigating whether WER or other common metrics…

Computation and Language · Computer Science 2026-01-21 Zachary Ellis , Jared Joselowitz , Yash Deo , Yajie He , Anna Kalygina , Aisling Higham , Mana Rahimzadeh , Yan Jia , Ibrahim Habli , Ernest Lim

The Word Error Rate (WER) is the common measure of accuracy for Automatic Speech Recognition (ASR). Transcripts are usually pre-processed by substituting specific characters to account for non-semantic differences. As a result of this…

Computation and Language · Computer Science 2024-09-20 Korbinian Kuhn , Verena Kersken , Gottfried Zimmermann

Text encodings from automatic speech recognition (ASR) transcripts and audio representations have shown promise in speech emotion recognition (SER) ever since. Yet, it is challenging to explain the effect of each information stream on the…

We propose a new method for the calculation of error rates in Automatic Speech Recognition (ASR). This new metric is for languages that contain half characters and where the same character can be written in different forms. We implement our…

Computation and Language · Computer Science 2022-06-16 Priyanshi Shah , Harveen Singh Chadha , Anirudh Gupta , Ankur Dhuriya , Neeraj Chhimwal , Rishabh Gaur , Vivek Raghavan

Speech enhancement (SE) systems are typically evaluated using a variety of instrumental metrics. The use of automatic speech recognition (ASR) systems to evaluate SE performance is common in literature, usually in terms of word error rate…

Audio and Speech Processing · Electrical Eng. & Systems 2026-05-13 Danilo de Oliveira , Tal Peer , Timo Gerkmann

Measuring the performance of automatic speech recognition (ASR) systems requires manually transcribed data in order to compute the word error rate (WER), which is often time-consuming and expensive. In this paper, we continue our effort in…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-11 Ahmed Ali , Steve Renals

While Automatic Speech Recognition (ASR) is typically benchmarked by word error rate (WER), real-world applications ultimately hinge on semantic fidelity. This mismatch is particularly problematic for dysarthric speech, where articulatory…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-30 Xiuwen Zheng , Sixun Dong , Bornali Phukon , Mark Hasegawa-Johnson , Chang D. Yoo

The accuracy of Automated Speech Recognition (ASR) technology has improved, but it is still imperfect in many settings. Researchers who evaluate ASR performance often focus on improving the Word Error Rate (WER) metric, but WER has been…

Human-Computer Interaction · Computer Science 2017-12-29 Sushant Kafle , Matt Huenerfauth

Pre-trained transformer-based models have significantly advanced automatic speech recognition (ASR), yet they remain sensitive to accent and dialectal variations, resulting in elevated word error rates (WER) in linguistically diverse…

Computation and Language · Computer Science 2025-10-13 Mohammad Hossein Sameti , Sepehr Harfi Moridani , Ali Zarean , Hossein Sameti

Code-switching (CS), defined as the mixing of languages in conversations, has become a worldwide phenomenon. The prevalence of CS has been recently met with a growing demand and interest to build CS ASR systems. In this paper, we present…

Computation and Language · Computer Science 2021-08-31 Injy Hamed , Pavel Denisov , Chia-Yu Li , Mohamed Elmahdy , Slim Abdennadher , Ngoc Thang Vu

ASR has achieved remarkable global progress, yet African low-resource languages remain rigorously underrepresented, producing barriers to digital inclusion across the continent with more than +2000 languages. This systematic literature…

Recent years have witnessed remarkable progress in automatic speech recognition (ASR), driven by advances in model architectures and large-scale training data. However, two important aspects remain underexplored. First, Word Error Rate…

Computation and Language · Computer Science 2026-04-15 Peng Wang , Yanqiao Zhu , Zixuan Jiang , Qinyuan Chen , Xingjian Zhao , Xipeng Qiu , Wupeng Wang , Zhifu Gao , Xiangang Li , Kai Yu , Xie Chen

Automatic Speech Recognition (ASR) can play a crucial role in enhancing the accessibility of spoken languages worldwide. In this paper, we build a set of ASR tools for Amharic, a language spoken by more than 50 million people primarily in…

Computation and Language · Computer Science 2024-04-23 Samuael Adnew , Paul Pu Liang

Traditional ASR metrics like WER and CER fail to capture intelligibility, especially for dysarthric and dysphonic speech, where semantic alignment matters more than exact word matches. ASR systems struggle with these speech types, often…

Machine Learning · Computer Science 2025-12-12 Bornali Phukon , Xiuwen Zheng , Mark Hasegawa-Johnson

We present an approach to reduce the performance disparity between geographic regions without degrading performance on the overall user population for ASR. A popular approach is to fine-tune the model with data from regions where the ASR…

Audio and Speech Processing · Electrical Eng. & Systems 2024-02-09 Viet Anh Trinh , Pegah Ghahremani , Brian King , Jasha Droppo , Andreas Stolcke , Roland Maas

Word error rate (WER) and character error rate (CER) are standard metrics in Speech Recognition (ASR), but one problem has always been alternative spellings: If one's system transcribes adviser whereas the ground truth has advisor, this…

Computation and Language · Computer Science 2023-06-08 Shigeki Karita , Richard Sproat , Haruko Ishikawa