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We present a system, Spoke, for creating and searching internal knowledge base (KB) articles for organizations. Spoke is available as a SaaS (Software-as-a-Service) product deployed across hundreds of organizations with a diverse set of…
TextRank is a variant of PageRank typically used in graphs that represent documents, and where vertices denote terms and edges denote relations between terms. Quite often the relation between terms is simple term co-occurrence within a…
While most reading comprehension benchmarks for LLMs focus on factual information that can be answered by localizing specific textual evidence, many real-world tasks require understanding distributional information, such as population-level…
In the field of information retrieval, query expansion (QE) has long been used as a technique to deal with the fundamental issue of word mismatch between a user's query and the target information. In the context of the relationship between…
Key Point Analysis (KPA) has been recently proposed for deriving fine-grained insights from collections of textual comments. KPA extracts the main points in the data as a list of concise sentences or phrases, termed key points, and…
With the growth of social medias, such as Twitter, plenty of user-generated data emerge daily. The short texts published on Twitter -- the tweets -- have earned significant attention as a rich source of information to guide many…
Search engines operate under a strict time constraint as a fast response is paramount to user satisfaction. Thus, neural re-ranking models have a limited time-budget to re-rank documents. Given the same amount of time, a faster re-ranking…
Keyphrase extraction from a given document is the task of automatically extracting salient phrases that best describe the document. This paper proposes a novel unsupervised graph-based ranking method to extract high-quality phrases from a…
In this paper , we tackle Sentiment Analysis conditioned on a Topic in Twitter data using Deep Learning . We propose a 2-tier approach : In the first phase we create our own Word Embeddings and see that they do perform better than…
Word embeddings and convolutional neural networks (CNN) have attracted extensive attention in various classification tasks for Twitter, e.g. sentiment classification. However, the effect of the configuration used to train and generate the…
Sentiment polarity of tweets, blog posts or product reviews has become highly attractive and is utilized in recommender systems, market predictions, business intelligence and more. Deep learning techniques are becoming top performers on…
Topic models are a useful analysis tool to uncover the underlying themes within document collections. The dominant approach is to use probabilistic topic models that posit a generative story, but in this paper we propose an alternative way…
In this paper, we present a software package for the data mining of Twitter microblogs for the purpose of using them for the stock market analysis. The package is written in R langauge using apropriate R packages. The model of tweets has…
In this paper, we propose two automated text processing frameworks specifically designed to analyze online reviews. The objective of the first framework is to summarize the reviews dataset by extracting essential sentence. This is performed…
Massive amount of data that are geo-tagged and associated with text information are being generated at an unprecedented scale in many emerging applications such as location based services and social networks. Due to their importance, a…
We propose a new algorithm for topic modeling, Vec2Topic, that identifies the main topics in a corpus using semantic information captured via high-dimensional distributed word embeddings. Our technique is unsupervised and generates a list…
Text classification, as the task consisting in assigning categories to textual instances, is a very common task in information science. Methods learning distributed representations of words, such as word embeddings, have become popular in…
On social media platforms like Twitter, users regularly share their opinions and comments with software vendors and service providers. Popular software products might get thousands of user comments per day. Research has shown that such…
The experimental landscape in natural language processing for social media is too fragmented. Each year, new shared tasks and datasets are proposed, ranging from classics like sentiment analysis to irony detection or emoji prediction.…
What tweet features are associated with higher effectiveness in tweets? Through the mining of 122 million engagements of 2.5 million original tweets, we present a systematic review of tweet time, entities, composition, and user account…