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Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we…

Computation and Language · Computer Science 2020-06-17 Byeongchang Kim , Jaewoo Ahn , Gunhee Kim

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…

Computation and Language · Computer Science 2022-04-18 Chien-Sheng Wu , Andrea Madotto , Wenhao Liu , Pascale Fung , Caiming Xiong

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

We study knowledge-grounded dialogue generation with pre-trained language models. Instead of pursuing new state-of-the-art on benchmarks, we try to understand if the knowledge stored in parameters of the pre-trained models is already enough…

Computation and Language · Computer Science 2020-11-20 Yufan Zhao , Wei Wu , Can Xu

With the introduction of deep learning models, semantic parsingbased knowledge base question answering (KBQA) systems have achieved high performance in handling complex questions. However, most existing approaches primarily focus on…

Computation and Language · Computer Science 2023-08-10 Yirui Zhan , Yanzeng Li , Minhao Zhang , Lei Zou

To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling…

Computation and Language · Computer Science 2018-11-12 Yanran Li , Wenjie Li , Ziqiang Cao , Chengyao Chen

Knowledge-grounded dialogue systems are challenging to build due to the lack of training data and heterogeneous knowledge sources. Existing systems perform poorly on unseen topics due to limited topics covered in the training data. In…

Computation and Language · Computer Science 2022-08-02 Yu Li , Baolin Peng , Yelong Shen , Yi Mao , Lars Liden , Zhou Yu , Jianfeng Gao

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Generating follow-up questions on the fly could significantly improve conversational survey quality and user experiences by enabling a more dynamic and personalized survey structure. In this paper, we proposed a novel task for…

Computation and Language · Computer Science 2023-10-16 Yubin Ge , Ziang Xiao , Jana Diesner , Heng Ji , Karrie Karahalios , Hari Sundaram

Question answering (QA) is an important aspect of open-domain conversational agents, garnering specific research focus in the conversational QA (ConvQA) subtask. One notable limitation of recent ConvQA efforts is the response being answer…

Computation and Language · Computer Science 2020-12-18 Ashutosh Baheti , Alan Ritter , Kevin Small

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Question answering (QA) is a critical task for speech-based retrieval from knowledge sources, by sifting only the answers without requiring to read supporting documents. Specifically, open-domain QA aims to answer user questions on…

Computation and Language · Computer Science 2023-08-09 Sang-eun Han , Yeonseok Jeong , Seung-won Hwang , Kyungjae Lee

Open-domain multi-turn conversations normally face the challenges of how to enrich and expand the content of the conversation. Recently, many approaches based on external knowledge are proposed to generate rich semantic and information…

Computation and Language · Computer Science 2022-04-26 Feifei Xu , Shanlin Zhou , Xinpeng Wang , Yunpu Ma , Wenkai Zhang , Zhisong Li

Conversational question answering (ConvQA) tackles sequential information needs where contexts in follow-up questions are left implicit. Current ConvQA systems operate over homogeneous sources of information: either a knowledge base (KB),…

Information Retrieval · Computer Science 2023-07-03 Philipp Christmann , Rishiraj Saha Roy , Gerhard Weikum

Developing conversational agents to interact with patients and provide primary clinical advice has attracted increasing attention due to its huge application potential, especially in the time of COVID-19 Pandemic. However, the training of…

Computation and Language · Computer Science 2022-08-02 Wenge Liu , Jianheng Tang , Yi Cheng , Wenjie Li , Yefeng Zheng , Xiaodan Liang

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Beyond current conversational chatbots or task-oriented dialogue systems that have attracted increasing attention, we move forward to develop a dialogue system for automatic medical diagnosis that converses with patients to collect…

Computation and Language · Computer Science 2019-03-19 Lin Xu , Qixian Zhou , Ke Gong , Xiaodan Liang , Jianheng Tang , Liang Lin