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Sentiment analysis methods have become popular for investigating human communication, including discussions related to software projects. Since general-purpose sentiment analysis tools do not fit well with the information exchanged by…

Software Engineering · Computer Science 2021-04-22 Nicole Novielli , Fabio Calefato , Filippo Lanubile , Alexander Serebrenik

A recent research trend has emerged to identify developers' emotions, by applying sentiment analysis to the content of communication traces left in collaborative development environments. Trying to overcome the limitations posed by using…

Software Engineering · Computer Science 2018-03-20 Nicole Novielli , Daniela Girardi , Filippo Lanubile

A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

Software Engineering · Computer Science 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Sentiment analysis gets increasing attention in software engineering with new tools emerging from new insights provided by researchers. Existing use cases and tools are meant to be used for textual communication such as comments on…

Software Engineering · Computer Science 2021-08-05 Marc Herrmann , Jil Klünder

Software developers experience and share a wide range of emotions throughout a rich ecosystem of communication channels. A recent trend that has emerged in empirical software engineering studies is leveraging sentiment analysis of…

Software Engineering · Computer Science 2018-03-07 Nicole Novielli , Fabio Calefato , Filippo Lanubile

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis),…

Computation and Language · Computer Science 2017-07-06 Souvick Ghosh , Satanu Ghosh , Dipankar Das

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

Sentiment analysis has become a very important tool for analysis of social media data. There are several methods developed for this research field, many of them working very differently from each other, covering distinct aspects of the…

Computation and Language · Computer Science 2017-11-22 Philipe F. Melo , Daniel H. Dalip , Manoel M. Junior , Marcos A. Gonçalves , Fabrício Benevenuto

Sentiment analysis aims to uncover emotions conveyed through information. In its simplest form, it is performed on a polarity basis, where the goal is to classify information with positive or negative emotion. Recent research has explored…

Computation and Language · Computer Science 2017-10-12 Giannis Haralabopoulos , Elena Simperl

In this paper, we address the problem of using sentiment analysis tools 'off-the-shelf,' that is when a gold standard is not available for retraining. We evaluate the performance of four SE-specific tools in a cross-platform setting, i.e.,…

Software Engineering · Computer Science 2020-04-02 Nicole Novielli , Fabio Calefato , Davide Dongiovanni , Daniela Girardi , Filippo Lanubile

Sentiment analysis is an essential technique for investigating the emotional climate within developer teams, contributing to both team productivity and project success. Existing sentiment analysis tools in software engineering primarily…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Elisa Schmid , Raymond Ochsner , Kurt Schneider , Jil Klünder

The opinion expressed in various Web sites and social-media is an essential contributor to the decision making process of several organizations. Existing sentiment analysis tools aim to extract the polarity (i.e., positive, negative,…

Artificial Intelligence · Computer Science 2020-08-21 Wissam Maamar Kouadri , Salima Benbernou , Mourad Ouziri , Themis Palpanas , Iheb Ben Amor

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

Sentiment analysis on software engineering (SE) texts has been widely used in the SE research, such as evaluating app reviews or analyzing developers sentiments in commit messages. To better support the use of automated sentiment analysis…

Software Engineering · Computer Science 2021-03-25 Kexin Sun , Hui Gao , Hongyu Kuang , Xiaoxing Ma , Guoping Rong , Dong Shao , He Zhang

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

Sentiment analysis in software engineering focuses on understanding emotions expressed in software artifacts. Previous research highlighted the limitations of applying general off-the-shelf sentiment analysis tools within the software…

Software Engineering · Computer Science 2026-04-16 Reem Alfayez , Manal Binkhonain

Assigning a positive or negative score to a word out of context (i.e. a word's prior polarity) is a challenging task for sentiment analysis. In the literature, various approaches based on SentiWordNet have been proposed. In this paper, we…

Computation and Language · Computer Science 2013-09-24 Marco Guerini , Lorenzo Gatti , Marco Turchi

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider
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