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This paper describes the Tartan conversational agent built for the 2018 Alexa Prize Competition. Tartan is a non-goal-oriented socialbot focused around providing users with an engaging and fluent casual conversation. Tartan's key features…

Training a spoken language understanding system, as the one in Alexa, typically requires a large human-annotated corpus of data. Manual annotations are expensive and time consuming. In Alexa Skill Kit (ASK) user experience with the skill…

Computation and Language · Computer Science 2020-06-30 Alex Sokolov , Denis Filimonov

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

We present TacoBot, a task-oriented dialogue system built for the inaugural Alexa Prize TaskBot Challenge, which assists users in completing multi-step cooking and home improvement tasks. TacoBot is designed with a user-centered principle…

Computation and Language · Computer Science 2022-07-22 Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Lingbo Mo , Samuel Stevens , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Conventionally, generation of natural language for dialogue agents may be viewed as a statistical learning problem: determine the patterns in human-provided data and generate appropriate responses with similar statistical properties.…

Computation and Language · Computer Science 2022-04-19 Siddharth Verma , Justin Fu , Mengjiao Yang , Sergey Levine

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay

This paper proposes KB-InfoBot -- a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to…

Computation and Language · Computer Science 2017-04-21 Bhuwan Dhingra , Lihong Li , Xiujun Li , Jianfeng Gao , Yun-Nung Chen , Faisal Ahmed , Li Deng

High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior…

Computation and Language · Computer Science 2025-07-28 Ming Gong , Xucheng Huang , Ziheng Xu , Vijayan K. Asari

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…

EduChat (https://www.educhat.top/) is a large-scale language model (LLM)-based chatbot system in the education domain. Its goal is to support personalized, fair, and compassionate intelligent education, serving teachers, students, and…

Computation and Language · Computer Science 2023-08-08 Yuhao Dan , Zhikai Lei , Yiyang Gu , Yong Li , Jianghao Yin , Jiaju Lin , Linhao Ye , Zhiyan Tie , Yougen Zhou , Yilei Wang , Aimin Zhou , Ze Zhou , Qin Chen , Jie Zhou , Liang He , Xipeng Qiu

The rapid development of artificial intelligence (AI) technology has enabled large-scale AI applications to land in the market and practice. However, while AI technology has brought many conveniences to people in the productization process,…

Computation and Language · Computer Science 2022-07-22 Shaokang Cai , Dezhi Han , Zibin Zheng , Dun Li , NoelCrespi

Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…

Computation and Language · Computer Science 2019-08-15 Kevin K. Bowden , Jiaqi Wu , Wen Cui , Juraj Juraska , Vrindavan Harrison , Brian Schwarzmann , Nicholas Santer , Steve Whittaker , Marilyn Walker