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Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

The integration of Large Language Models into recommendation frameworks presents key advantages for personalization and adaptability of experiences to the users. Classic methods of recommendations, such as collaborative filtering and…

Information Retrieval · Computer Science 2025-01-20 Peiyang Yu , Zeqiu Xu , Jiani Wang , Xiaochuan Xu

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model…

Information Retrieval · Computer Science 2019-01-01 Jionghao Lin , Yiren Liu

Large language models (LLMs) have recently been used as backbones for recommender systems. However, their performance often lags behind conventional methods in standard tasks like retrieval. We attribute this to a mismatch between LLMs'…

Information Retrieval · Computer Science 2024-04-02 Yuwei Cao , Nikhil Mehta , Xinyang Yi , Raghunandan Keshavan , Lukasz Heldt , Lichan Hong , Ed H. Chi , Maheswaran Sathiamoorthy

The paper underscores the significance of Large Language Models (LLMs) in reshaping recommender systems, attributing their value to unique reasoning abilities absent in traditional recommenders. Unlike conventional systems lacking direct…

Information Retrieval · Computer Science 2024-03-20 Arpita Vats , Vinija Jain , Rahul Raja , Aman Chadha

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

The growing complexity of software systems and the influence of software-supported decisions in our society awoke the need for software that is transparent, accountable, and trustworthy. Explainability has been identified as a means to…

Software Engineering · Computer Science 2021-08-09 Larissa Chazette , Wasja Brunotte , Timo Speith

Matrix factorization techniques have been widely used as a method for collaborative filtering for recommender systems. In recent times, different variants of deep learning algorithms have been explored in this setting to improve the task of…

Machine Learning · Computer Science 2019-03-26 Vaibhav Krishna , Tian Guo , Nino Antulov-Fantulin

Context-aware recommendation algorithms focus on refining recommendations by considering additional information, available to the system. This topic has gained a lot of attention recently. Among others, several factorization methods were…

Information Retrieval · Computer Science 2015-05-20 Balázs Hidasi , Domonkos Tikk

Reliability measures associated with the prediction of the machine learning models are critical to strengthening user confidence in artificial intelligence. Therefore, those models that are able to provide not only predictions, but also…

Information Retrieval · Computer Science 2023-12-22 Ángel González-Prieto , Abraham Gutiérrez , Fernando Ortega , Raúl Lara-Cabrera

In recent years, a number of artificial intelligent services have been developed such as defect detection system or diagnosis system for customer services. Unfortunately, the core in these services is a black-box in which human cannot…

Artificial Intelligence · Computer Science 2017-09-20 Jaedeok Kim , Jingoo Seo

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

Recent studies empirically indicate that language models (LMs) encode rich world knowledge beyond mere semantics, attracting significant attention across various fields. However, in the recommendation domain, it remains uncertain whether…

Information Retrieval · Computer Science 2025-04-22 Leheng Sheng , An Zhang , Yi Zhang , Yuxin Chen , Xiang Wang , Tat-Seng Chua

Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected…

Information Retrieval · Computer Science 2020-07-28 Pan Li , Alexander Tuzhilin

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

Explainability for Large Language Models (LLMs) is a critical yet challenging aspect of natural language processing. As LLMs are increasingly integral to diverse applications, their "black-box" nature sparks significant concerns regarding…

Computation and Language · Computer Science 2024-02-23 Haoyan Luo , Lucia Specia

Textual explanations, generated with large language models (LLMs), are increasingly used to justify recommendations. Yet, evaluating these explanations remains a critical challenge. We advocate a shift in objective: rank, don't generate. We…

Information Retrieval · Computer Science 2026-04-07 Ben Kabongo , Arthur Satouf , Vincent Guigue

With the rise of the digital economy and an explosion of available information about consumers, effective personalization of goods and services has become a core business focus for companies to improve revenues and maintain a competitive…

Machine Learning · Computer Science 2022-11-04 Zhaonan Qu , Isabella Qian , Zhengyuan Zhou

Machine Learning explainability techniques have been proposed as a means of `explaining' or interrogating a model in order to understand why a particular decision or prediction has been made. Such an ability is especially important at a…

Machine Learning · Statistics 2022-02-28 Matthew J. Vowels

Matrix factorization has now become a dominant solution for personalized recommendation on the Social Web. To alleviate the cold start problem, previous approaches have incorporated various additional sources of information into traditional…

Information Retrieval · Computer Science 2017-08-15 Zhenghua Xu , Cheng Chen , Thomas Lukasiewicz , Yishu Miao