Related papers: Improved Abusive Comment Moderation with User Embe…
Experimenting with a new dataset of 1.6M user comments from a Greek news portal and existing datasets of English Wikipedia comments, we show that an RNN outperforms the previous state of the art in moderation. A deep,…
Growing amount of comments make online discussions difficult to moderate by human moderators only. Antisocial behavior is a common occurrence that often discourages other users from participating in discussion. We propose a neural network…
Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…
Individual user profiles and interaction histories play a significant role in providing customized experiences in real-world applications such as chatbots, social media, retail, and education. Adaptive user representation learning by…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…
Opinion prediction is an emerging research area with diverse real-world applications, such as market research and situational awareness. We identify two lines of approaches to the problem of opinion prediction. One uses topic-based…
With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…
Social divide and polarization have become significant societal issues. To understand the mechanisms behind these phenomena, social media analysis offers research opportunities in computational social science, where developing effective…
Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…
News recommendation is important for online news services. Existing news recommendation models are usually learned from users' news click behaviors. Usually the behaviors of users with the same sensitive attributes (e.g., genders) have…
Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a proactive, predictive approach that enables moderators to…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
Much research in recent years has focused on automatic article commenting. However, few of previous studies focus on the controllable generation of comments. Besides, they tend to generate dull and commonplace comments, which further limits…
News recommendation systems rely on automated sentiment analysis to personalise content and enhance user engagement. Conventional approaches often struggle with ambiguity, lexicon inconsistencies, and limited contextual understanding,…
Abusive behavior is common on online social networks, and forces the hosts of such platforms to find new solutions to address this problem. Various methods have been proposed to automate this task in the past decade. Most of them rely on…
On social media platforms, hateful and offensive language negatively impact the mental well-being of users and the participation of people from diverse backgrounds. Automatic methods to detect offensive language have largely relied on…