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One of the most essential parts of any recommender system is personalization-- how acceptable the recommendations are from the user's perspective. However, in many real-world applications, there are other stakeholders whose needs and…
In online marketplaces, search ranking's objective is not only to purchase or conversion (primary objective), but to also the purchase outcomes(secondary objectives), e.g. order cancellation(or return), review rating, customer service…
Recommender systems can be characterized as software solutions that provide users convenient access to relevant content. Traditionally, recommender systems research predominantly focuses on developing machine learning algorithms that aim to…
Recommender systems have been successfully applied to assist decision making by producing a list of item recommendations tailored to user preferences. Traditional recommender systems only focus on optimizing the utility of the end users who…
Nowadays, most online services are hosted on multi-stakeholder marketplaces, where consumers and producers may have different objectives. Conventional recommendation systems, however, mainly focus on maximizing consumers' satisfaction by…
Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated…
Recommender Systems today are still mostly evaluated in terms of accuracy, with other aspects beyond the immediate relevance of recommendations, such as diversity, long-term user retention and fairness, often taking a back seat. Moreover,…
Optimizing multiple objectives simultaneously is an important task for recommendation platforms to improve their performance. However, this task is particularly challenging since the relationships between different objectives are…
Online food ordering marketplaces are multi-stakeholder systems where recommendations impact the experience and growth of each participant in the system. A recommender system in this setting has to encapsulate the objectives and constraints…
Recommender systems (RecSys) have been well developed to assist user decision making. Traditional RecSys usually optimize a single objective (e.g., rating prediction errors or ranking quality) in the model. There is an emerging demand in…
Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it…
Optimizing outcomes for multiple stakeholders in recommender systems has historically focused on algorithmic interventions, such as developing multi-objective models or re-ranking results from existing algorithms. However, structural…
Traditionally, especially in academic research in recommender systems, the focus has been solely on the satisfaction of the end-user. While user satisfaction has, indeed, been associated with the success of the business, it is not the only…
Real-world decision-making tasks are generally complex, requiring trade-offs between multiple, often conflicting, objectives. Despite this, the majority of research in reinforcement learning and decision-theoretic planning either assumes…
In classic reinforcement learning (RL) and decision making problems, policies are evaluated with respect to a scalar reward function, and all optimal policies are the same with regards to their expected return. However, many real-world…
Contemporary recommender systems act as intermediaries on multi-sided platforms serving high utility recommendations from sellers to buyers. Such systems attempt to balance the objectives of multiple stakeholders including sellers, buyers,…
Booking.com is a virtual two-sided marketplace where guests and accommodation providers are the two distinct stakeholders. They meet to satisfy their respective and different goals. Guests want to be able to choose accommodations from a…
Recommender systems have emerged as a new weapon to help online firms to realize many of their strategic goals (e.g., to improve sales, revenue, customer experience etc.). However, many existing techniques commonly approach these goals by…
The two main tasks in the Recommender Systems domain are the ranking and rating prediction tasks. The rating prediction task aims at predicting to what extent a user would like any given item, which would enable to recommend the items with…
Online recommendation and advertising are two major income channels for online recommendation platforms (e.g. e-commerce and news feed site). However, most platforms optimize recommending and advertising strategies by different teams…