Related papers: Autocompletion interfaces make crowd workers slowe…
Crowdsourcing, in which human intelligence and productivity is dynamically mobilized to tackle tasks too complex for automation alone to handle, has grown to be an important research topic and inspired new businesses (e.g., Uber, Airbnb).…
The use of artificial intelligence (AI) to support creative writing has bloomed in recent years. However, it is less well understood how AI compares to on-demand human support. We explored how writers interact with both AI and crowd worker…
Quantifying the workplace productivity effects of Generative Artificial Intelligence is now central to economics, management, and public policy. The deployment of AI tools in customer service, writing, software development, and consulting…
Crowdsourcing works by distributing many small tasks to large numbers of workers, yet the true potential of crowdsourcing lies in workers doing more than performing simple tasks---they can apply their experience and creativity to provide…
Personalization is a critical yet often overlooked factor in boosting productivity and wellbeing in knowledge-intensive workplaces to better address individual preferences. Existing tools typically offer uniform guidance whether…
When AI systems are granted the agency to take impactful actions in the real world, there is an inherent risk that these systems behave in ways that are harmful. Typically, humans specify constraints on the AI system to prevent harmful…
In mixed-initiative systems, the mode of AI assistance delivery can be as consequential as the assistance itself. We investigated two assistance delivery modes: on-demand help (users request via Button) and pre-scheduled help (assistance…
Autocompletion is an approach that extends and continues partial user input. We propose to interpret autocompletion as a basic interaction concept in human-AI interaction. We first describe the concept of autocompletion and dissect its user…
Artificial Intelligence (AI) has burrowed into our lives in various aspects; however, without appropriate testing, deployed AI systems are often being criticized to fail in critical and embarrassing cases. Existing testing approaches mainly…
Crowdsourcing can solve problems that current fully automated systems cannot. Its effectiveness depends on the reliability, accuracy, and speed of the crowd workers that drive it. These objectives are frequently at odds with one another.…
Mobile crowdsourcing refers to systems where the completion of tasks necessarily requires physical movement of crowdworkers in an on-demand workforce. Evidence suggests that in such systems, tasks often get assigned to crowdworkers who…
AI-generated content has progressed from monolithic models to modular workflows, especially on platforms like ComfyUI, allowing users to customize complex creative pipelines. However, the large number of components in ComfyUI and the…
Crowdsourcing has gained popularity as a tool to harness human brain power to help solve problems that are difficult for computers. Previous work in crowdsourcing often assumes that workers complete crowdwork independently. In this paper,…
Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…
Responsible AI (RAI) content work, such as annotation, moderation, or red teaming for AI safety, often exposes crowd workers to potentially harmful content. While prior work has underscored the importance of communicating well-being risk to…
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…
IUIs aim to incorporate intelligent automated capabilities in human computer interaction, where the net impact is a human-computer interaction that improves performance or usability in critical ways. It also involves designing and…
Feedback in creativity support tools can help crowdworkers to improve their ideations. However, current feedback methods require human assessment from facilitators or peers. This is not scalable to large crowds. We propose Interpretable…
As generative AI (GenAI) systems become increasingly proficient at simulating human-like and well-reasoned text, users may attribute authority to AI outputs, shaping how they engage with writing and reasoning tasks. While prior work has…
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…