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Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the…

Predictive Process Monitoring aims to forecast the future progress of process instances using historical event data. As predictive process monitoring is increasingly applied in online settings to enable timely interventions, evaluating the…

Machine Learning · Computer Science 2023-10-16 Suhwan Lee , Marco Comuzzi , Xixi Lu , Hajo A. Reijers

Predictive process monitoring enables organizations to proactively react and intervene in running instances of a business process. Given an incomplete process instance, predictions about the outcome, next activity, or remaining time are…

Machine Learning · Computer Science 2025-08-26 Martin Käppel , Julian Neuberger , Felix Möhrlein , Sven Weinzierl , Martin Matzner , Stefan Jablonski

Existing well investigated Predictive Process Monitoring techniques typically construct a predictive model based on past process executions, and then use it to predict the future of new ongoing cases, without the possibility of updating it…

Machine Learning · Computer Science 2023-10-26 Williams Rizzi , Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi

Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, state-of-the-art…

Prescriptive process monitoring is a family of techniques to optimize the performance of a business process by triggering interventions at runtime. Existing prescriptive process monitoring techniques assume that the number of interventions…

Machine Learning · Computer Science 2021-10-12 Mahmoud Shoush , Marlon Dumas

Prescriptive process monitoring methods seek to optimize a business process by recommending interventions at runtime to prevent negative outcomes or poorly performing cases. In recent years, various prescriptive process monitoring methods…

Artificial Intelligence · Computer Science 2021-12-06 Kateryna Kubrak , Fredrik Milani , Alexander Nolte , Marlon Dumas

The automation and digitalization of business processes has resulted in large amounts of data captured in information systems, which can aid businesses in understanding their processes better, improve workflows, or provide operational…

Artificial Intelligence · Computer Science 2022-07-21 Timo Rohrer , Anahita Farhang Ghahfarokhi , Mohamed Behery , Gerhard Lakemeyer , Wil M. P. van der Aalst

Predictive business process monitoring aims at providing predictions about running instances by analyzing logs of completed cases in a business process. Recently, a lot of research focuses on increasing productivity and efficiency in a…

Artificial Intelligence · Computer Science 2021-09-23 Gyunam Park , Minseok Song

The field of predictive process monitoring focuses on case-level models to predict a single specific outcome such as a particular objective, (remaining) time, or next activity/remaining sequence. Recently, a longer-horizon, model-wide…

Machine Learning · Computer Science 2023-01-11 Johannes De Smedt , Jochen De Weerdt

Predictive business process monitoring focuses on predicting future characteristics of a running process using event logs. The foresight into process execution promises great potentials for efficient operations, better resource management,…

Machine Learning · Computer Science 2021-04-05 Zaharah A. Bukhsh , Aaqib Saeed , Remco M. Dijkman

Process mining enables the reconstruction and evaluation of business processes based on digital traces in IT systems. An increasingly important technique in this context is process prediction. Given a sequence of events of an ongoing trace,…

Machine Learning · Computer Science 2021-06-09 Dominic A. Neu , Johannes Lahann , Peter Fettke

Process mining allows analysts to exploit logs of historical executions of business processes to extract insights regarding the actual performance of these processes. One of the most widely studied process mining operations is automated…

Process mining has gained traction over the past decade and an impressive body of research has resulted in the introduction of a variety of process mining approaches measuring process performance. Having this set of techniques available,…

Performance · Computer Science 2018-04-12 Fredrik Milani , Fabrizio M. Maggi

Benchmarking functionalities in current commercial process mining tools allow organizations to contextualize their process performance through high-level performance indicators, such as completion rate or throughput time. However, they do…

Software Engineering · Computer Science 2025-04-24 Luka Abb , Majid Rafiei , Timotheus Kampik , Jana-Rebecca Rehse

Business processes that involve AI-powered automation have been gaining importance and market share in recent years. These business processes combine the characteristics of classical business process management, goal-driven chatbots,…

Artificial Intelligence · Computer Science 2022-12-14 Sergey Zeltyn , Segev Shlomov , Avi Yaeli , Alon Oved

Prescriptive process monitoring methods seek to optimize the performance of business processes by triggering interventions at runtime, thereby increasing the probability of positive case outcomes. These interventions are triggered according…

Artificial Intelligence · Computer Science 2025-05-20 Mahmoud Shoush , Marlon Dumas

Predictive business process monitoring (PPM) has been around for several years as a use case of process mining. PPM enables foreseeing the future of a business process through predicting relevant information about how a running process…

Artificial Intelligence · Computer Science 2022-02-17 Ghada Elkhawaga , Mervat Abuelkheir , Manfred Reichert

Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process…

Artificial Intelligence · Computer Science 2016-08-31 Hoang Nguyen , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Suriadi Suriadi

The ability to know in advance the trend of running process instances, with respect to different features, such as the expected completion time, would allow business managers to timely counteract to undesired situations, in order to prevent…

Artificial Intelligence · Computer Science 2016-02-25 Mirko Polato , Alessandro Sperduti , Andrea Burattin , Massimiliano de Leoni