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End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

This article, a lightly adapted version of Perplexity's response to NIST/CAISI Request for Information 2025-0035, details our observations and recommendations concerning the security of frontier AI agents. These insights are informed by…

Machine Learning · Computer Science 2026-04-07 Ninghui Li , Kaiyuan Zhang , Kyle Polley , Jerry Ma

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Deep research agents extend the role of search engines from retrieving keyword-matched pages to synthesizing knowledge, fundamentally changing how humans interact with information. However, frontier systems remain proprietary, while…

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

Recent advances in large language models (LLMs) have enabled deep research systems that synthesize comprehensive, report-style answers to open-ended queries by combining retrieval, reasoning, and generation. Yet most frameworks rely on…

Computation and Language · Computer Science 2026-05-26 Lin Ai , Victor S. Bursztyn , Xiang Chen , Julia Hirschberg , Saayan Mitra

Information seeking on mobile devices is often fragmented, trapping users in repetitive cycles of context switching and data re-entry, which increases cognitive load and disrupts workflow. Existing mobile agents provide limited cross-source…

Human-Computer Interaction · Computer Science 2026-04-13 Yiheng Bian , Yunpeng Song , Guiyu Ma , Rongrong Zhu , Zhongmin Cai

Autonomous graphical user interface (GUI) agents powered by multimodal large language models have shown great promise. However, a critical yet underexplored issue persists: over-execution, where the agent executes tasks in a fully…

Human-Computer Interaction · Computer Science 2025-07-15 Pengzhou Cheng , Zheng Wu , Zongru Wu , Aston Zhang , Zhuosheng Zhang , Gongshen Liu

A recent surge in remote meetings has led to complaints of ``Zoom fatigue'' and ``collaboration overload,'' negatively impacting worker productivity and well-being. One way to alleviate the burden of meetings is to de-emphasize their…

Human-Computer Interaction · Computer Science 2024-02-06 Ruotong Wang , Lin Qiu , Justin Cranshaw , Amy X. Zhang

Emergency response management (ERM) is a challenge faced by communities across the globe. First responders must respond to various incidents, such as fires, traffic accidents, and medical emergencies. They must respond quickly to incidents…

Computers and Society · Computer Science 2023-06-21 Ayan Mukhopadhyay

Large language model (LLM)-based multi-agent systems have demonstrated impressive capabilities in handling complex tasks. However, the complexity of agentic behaviors makes these systems difficult to understand. When failures occur,…

Human-Computer Interaction · Computer Science 2026-02-06 Rui Sheng , Yukun Yang , Chuhan Shi , Yanna Lin , Zixin Chen , Huamin Qu , Furui Cheng

Conversational Intelligence requires that a person engage on informational, personal and relational levels. Advances in Natural Language Understanding have helped recent chatbots succeed at dialog on the informational level. However,…

Equal access to digital technologies is critical for education, employment, and social participation. However, mainstream interfaces are visually oriented, creating steep learning curves and frequent obstacles for screen reader users, and…

Human-Computer Interaction · Computer Science 2026-01-27 Nan Chen , Jing Lu , Zilong Wang , Luna K. Qiu , Siming Chen , Yuqing Yang

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

Clarification resolution plays an important role in various information retrieval tasks such as interactive question answering and conversational search. In such context, the user often formulates their information needs as short and…

Computation and Language · Computer Science 2021-10-29 Hadrien Lautraite , Nada Naji , Louis Marceau , Marc Queudot , Eric Charton

The proliferation of large language models (LLMs) has revolutionized the capabilities of natural language interfaces (NLIs) for data analysis. LLMs can perform multi-step and complex reasoning to generate data insights based on users'…

Human-Computer Interaction · Computer Science 2024-12-24 Luoxuan Weng , Xingbo Wang , Junyu Lu , Yingchaojie Feng , Yihan Liu , Haozhe Feng , Danqing Huang , Wei Chen

The scarcity of data depicting dangerous situations presents a major obstacle to training AI systems for safety-critical applications, such as construction safety, where ethical and logistical barriers hinder real-world data collection.…

Artificial Intelligence · Computer Science 2025-05-21 Vu Dinh Xuan , Hao Vo , David Murphy , Hoang D. Nguyen

Emergency Medical Services (EMS) responders often operate under time-sensitive conditions, facing cognitive overload and inherent risks, requiring essential skills in critical thinking and rapid decision-making. This paper presents…

Artificial Intelligence · Computer Science 2024-10-27 Keshara Weerasinghe , Saahith Janapati , Xueren Ge , Sion Kim , Sneha Iyer , John A. Stankovic , Homa Alemzadeh

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo