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Large language models (LLMs) have demonstrated remarkable potential in natural language understanding and generation, making them valuable tools for enhancing conversational interactions. However, LLMs encounter challenges such as lacking…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
Recently, interactive recommender systems are becoming increasingly popular. The insight is that, with the interaction between users and the system, (1) users can actively intervene the recommendation results rather than passively receive…
News recommendation is one of the most challenging tasks in recommender systems, mainly due to the ephemeral relevance of news to users. As social media, and particularly microblogging applications like Twitter or Weibo, gains popularity as…
Click-through rate (CTR) prediction tasks typically estimate the probability of a user clicking on a candidate item by modeling both user behavior sequence features and the item's contextual features, where the user behavior sequence is…
Automated next-best action recommendation for each customer in a sequential, dynamic and interactive context has been widely needed in natural, social and business decision-making. Personalized next-best action recommendation must involve…
The task of predicting dialog acts (DA) based on conversational dialog is a key component in the development of conversational agents. Accurately predicting DAs requires a precise modeling of both the conversation and the global tag…
Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…
Endowing chatbots with a consistent personality plays a vital role for agents to deliver human-like interactions. However, existing personalized approaches commonly generate responses in light of static predefined personas depicted with…
Tailoring treatment for individual patients is crucial yet challenging in order to achieve optimal healthcare outcomes. Recent advances in reinforcement learning offer promising personalized treatment recommendations; however, they rely…
Despite being an open-source operating system pioneered in the early 90s, UNIX based platforms have not been able to garner an overwhelming reception from amateur end users. One of the rationales for under popularity of UNIX based systems…
Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…
Modeling user-item interaction patterns is an important task for personalized recommendations. Many recommender systems are based on the assumption that there exists a linear relationship between users and items while neglecting the…
Deep Reinforcement Learning (Deep RL) is increasingly used to cope with the open-world assumption in service-oriented systems. Deep RL was successfully applied to problems such as dynamic service composition, job scheduling, and offloading,…
University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…
Question answering is one of the most important and difficult applications at the border of information retrieval and natural language processing, especially when we talk about complex science questions which require some form of inference…
Algorithmic Recourse aims to provide actionable explanations, or recourse plans, to overturn potentially unfavourable decisions taken by automated machine learning models. In this paper, we propose an interaction paradigm based on a guided…
Sequence-to-sequence models have been applied to the conversation response generation problem where the source sequence is the conversation history and the target sequence is the response. Unlike translation, conversation responding is…
Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…
With the rapid growth of location-based social networks (LBSNs), Point-Of-Interest (POI) recommendation has been broadly studied in this decade. Recently, the next POI recommendation, a natural extension of POI recommendation, has attracted…