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Ensuring that online discussions are civil and productive is a major challenge for social media platforms. Such platforms usually rely both on users and on automated detection tools to flag inappropriate arguments of other users, which…

Computation and Language · Computer Science 2024-06-06 Timon Ziegenbein , Gabriella Skitalinskaya , Alireza Bayat Makou , Henning Wachsmuth

Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…

Human-Computer Interaction · Computer Science 2024-01-22 Mark Warner , Angelika Strohmayer , Matthew Higgs , Husnain Rafiq , Liying Yang , Lynne Coventry

Fervent calls for more robust governance of the harms associated with artificial intelligence (AI) are leading to the adoption around the world of what regulatory scholars have called a management-based approach to regulation. Recent…

Artificial Intelligence · Computer Science 2024-06-28 Cary Coglianese , Colton R. Crum

Over the past decade, artificial intelligence has demonstrated its efficiency in many different applications and a huge number of algorithms have become central and ubiquitous in our life. Their growing interest is essentially based on…

Computers and Society · Computer Science 2019-05-24 Éric Fourneret , Blaise Yvert

Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a proactive, predictive approach that enables moderators to…

Computers and Society · Computer Science 2026-02-09 Benedetta Tessa , Lorenzo Cima , Amaury Trujillo , Marco Avvenuti , Stefano Cresci

Applications based on Machine Learning models have now become an indispensable part of the everyday life and the professional world. A critical question then recently arised among the population: Do algorithmic decisions convey any type of…

Machine Learning · Statistics 2020-04-07 Philippe Besse , Eustasio del Barrio , Paula Gordaliza , Jean-Michel Loubes , Laurent Risser

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang

Machine learning is often viewed as an inherently value-neutral process: statistical tendencies in the training inputs are "simply" used to generalize to new examples. However when models impact social systems such as interactions between…

Computers and Society · Computer Science 2019-08-21 Ben Hutchinson , KJ Pittl , Margaret Mitchell

The emergence of human-like abilities of AI systems for content generation in domains such as text, audio, and vision has prompted the development of classifiers to determine whether content originated from a human or a machine. Implicit in…

Artificial Intelligence · Computer Science 2023-09-19 Hayden Helm , Carey E. Priebe , Weiwei Yang

The censorship of toxic comments is often left to the judgment of imperfect models. Perspective API, a creation of Google technology incubator Jigsaw, is perhaps the most widely used toxicity classifier in industry; the model is employed by…

Computers and Society · Computer Science 2020-07-01 Elizabeth Reichert , Helen Qiu , Jasmine Bayrooti

Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…

Information Retrieval · Computer Science 2024-05-30 Nan Li , Bo Kang , Tijl De Bie

This paper investigates how content moderation affects content creation in an ideologically diverse online environments. We develop a model in which users act as both creators and consumers, differing in their ideological affiliation and…

General Economics · Economics 2025-11-26 Ying Bao , Jessie Liu

There is increasing regulatory interest in whether machine learning algorithms deployed in consequential domains (e.g. in criminal justice) treat different demographic groups "fairly." However, there are several proposed notions of…

Theoretical Economics · Economics 2020-02-19 Christopher Jung , Sampath Kannan , Changhwa Lee , Mallesh M. Pai , Aaron Roth , Rakesh Vohra

For more than a decade now, academicians and online platform administrators have been studying solutions to the problem of bot detection. Bots are computer algorithms whose use is far from being benign: malicious bots are purposely created…

Cryptography and Security · Computer Science 2025-06-25 Rocco De Nicola , Marinella Petrocchi , Manuel Pratelli

Cyberbullying is a widespread adverse phenomenon among online social interactions in today's digital society. While numerous computational studies focus on enhancing the cyberbullying detection performance of machine learning algorithms,…

Computation and Language · Computer Science 2021-02-23 Oguzhan Gencoglu

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Robotics · Computer Science 2025-04-04 Georgios Hadjiantonis , Sarah Gillet , Marynel Vázquez , Iolanda Leite , Fethiye Irmak Dogan

Offensive and abusive language is a pressing problem on social media platforms. In this work, we propose a method for transforming offensive comments, statements containing profanity or offensive language, into non-offensive ones. We design…

Computation and Language · Computer Science 2020-11-03 Minh Tran , Yipeng Zhang , Mohammad Soleymani

Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…

Computation and Language · Computer Science 2025-07-25 Grace Proebsting , Oghenefejiro Isaacs Anigboro , Charlie M. Crawford , Danaé Metaxa , Sorelle A. Friedler

Recent advancements in machine learning and deep learning have brought algorithmic fairness into sharp focus, illuminating concerns over discriminatory decision making that negatively impacts certain individuals or groups. These concerns…

Computers and Society · Computer Science 2024-05-16 Renqiang Luo , Tao Tang , Feng Xia , Jiaying Liu , Chengpei Xu , Leo Yu Zhang , Wei Xiang , Chengqi Zhang

Online platforms face the challenge of moderating an ever-increasing volume of content, including harmful hate speech. In the absence of clear legal definitions and a lack of transparency regarding the role of algorithms in shaping…

Computers and Society · Computer Science 2024-06-21 David Hartmann , Amin Oueslati , Dimitri Staufer