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Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

The manual modeling of complex systems is a daunting task; and although a plethora of methods exist that mitigate this issue, the problem remains very difficult. Recent advances in generative AI have allowed the creation of general-purpose…

Software Engineering · Computer Science 2024-01-05 David Harel , Guy Katz , Assaf Marron , Smadar Szekely

Dialogue systems have become recently essential in our life. Their use is getting more and more fluid and easy throughout the time. This boils down to the improvements made in NLP and AI fields. In this paper, we try to provide an overview…

Computation and Language · Computer Science 2019-03-22 Maali Mnasri

The dialogue experience with conversational agents can be greatly enhanced with multimodal and immersive interactions in virtual reality. In this work, we present an open-source architecture with the goal of simplifying the development of…

Artificial Intelligence · Computer Science 2023-08-08 Michele Yin , Gabriel Roccabruna , Abhinav Azad , Giuseppe Riccardi

Open-domain chatbots are supposed to converse freely with humans without being restricted to a topic, task or domain. However, the boundaries and/or contents of open-domain conversations are not clear. To clarify the boundaries of…

Computation and Language · Computer Science 2022-11-28 A. Seza Doğruöz , Gabriel Skantze

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…

Human-Computer Interaction · Computer Science 2020-01-22 Weiyan Shi , Xuewei Wang , Yoo Jung Oh , Jingwen Zhang , Saurav Sahay , Zhou Yu

Conversational recommender systems support users in accomplishing recommendation-related goals via multi-turn conversations. To better model dynamically changing user preferences and provide the community with a reusable development…

Information Retrieval · Computer Science 2020-09-09 Javeria Habib , Shuo Zhang , Krisztian Balog

Human evaluation is becoming a necessity to test the performance of Chatbots. However, off-the-shelf settings suffer the severe reliability and replication issues partly because of the extremely high diversity of criteria. It is high time…

Computation and Language · Computer Science 2021-05-25 Hongru Liang , Huaqing Li

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

We synthesize the reported results and recommendations of recent workshops and seminars that convened to discuss open questions within the important intersection of robotics, human-robot interaction, and spoken dialogue systems research.…

Computation and Language · Computer Science 2021-08-26 Casey Kennington

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

This article presents the design and the implementation of a cloud system for knowledge-based autonomous interaction devised for Social Robots and other conversational agents. The system is particularly convenient for low-cost robots and…

Robotics · Computer Science 2023-03-17 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

As chatbots continue to evolve toward human-like, real-world, interactions, multimodality remains an active area of research and exploration. So far, efforts to integrate multimodality into chatbots have primarily focused on image-centric…

Computation and Language · Computer Science 2025-06-03 Jihyoung Jang , Minwook Bae , Minji Kim , Dilek Hakkani-Tur , Hyounghun Kim

Wearable technology has significantly improved the quality of life for older adults, and the emergence of on-body, movable robots presents new opportunities to further enhance well-being. Yet, the interaction design for these robots remains…

Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

Human-Computer Interaction · Computer Science 2023-11-22 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

In this work-in-progress paper we discuss the challenges in identifying effective and scalable crowd-based strategies for designing content, conversation logic, and meaningful metrics for a reminiscence chatbot targeted at older adults. We…

Human-Computer Interaction · Computer Science 2018-06-01 Svetlana Nikitina , Florian Daniel , Marcos Baez , Fabio Casati