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Related papers: Personalization in Goal-Oriented Dialog

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Large Language Models (LLMs) have quickly become an invaluable assistant for a variety of tasks. However, their effectiveness is constrained by their ability to tailor responses to human preferences and behaviors via personalization. Prior…

Computation and Language · Computer Science 2024-11-21 Lucie Charlotte Magister , Katherine Metcalf , Yizhe Zhang , Maartje ter Hoeve

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

Computation and Language · Computer Science 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Most dialog systems posit that users have figured out clear and specific goals before starting an interaction. For example, users have determined the departure, the destination, and the travel time for booking a flight. However, in many…

Computation and Language · Computer Science 2022-04-18 Zeming Liu , Jun Xu , Zeyang Lei , Haifeng Wang , Zheng-Yu Niu , Hua Wu

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Personalized conversation models (PCMs) generate responses according to speaker preferences. Existing personalized conversation tasks typically require models to extract speaker preferences from user descriptions or their conversation…

Computation and Language · Computer Science 2021-05-24 Zhiliang Tian , Wei Bi , Zihan Zhang , Dongkyu Lee , Yiping Song , Nevin L. Zhang

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

Computation and Language · Computer Science 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile…

Computation and Language · Computer Science 2024-08-28 Daniela Occhipinti , Serra Sinem Tekiroglu , Marco Guerini

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…

Computation and Language · Computer Science 2022-12-20 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Gholamreza Haffari

In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…

Computation and Language · Computer Science 2023-04-20 Shivani Kumar , Rishabh Gupta , Md Shad Akhtar , Tanmoy Chakraborty

A long-term goal of machine learning is to build intelligent conversational agents. One recent popular approach is to train end-to-end models on a large amount of real dialog transcripts between humans (Sordoni et al., 2015; Vinyals & Le,…

Computation and Language · Computer Science 2016-04-20 Jesse Dodge , Andreea Gane , Xiang Zhang , Antoine Bordes , Sumit Chopra , Alexander Miller , Arthur Szlam , Jason Weston

Searching for and making decisions about products is becoming increasingly easier in the e-commerce space, thanks to the evolution of recommender systems. Personalization and recommender systems have gone hand-in-hand to help customers…

Machine Learning · Computer Science 2020-11-03 Rahul Radhakrishnan Iyer , Praveenkumar Kanumala , Stephen Guo , Kannan Achan

End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…

Computation and Language · Computer Science 2018-04-24 Jatin Ganhotra , Lazaros Polymenakos

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios.…

Information Retrieval · Computer Science 2022-04-18 Wenqiang Lei , Yao Zhang , Feifan Song , Hongru Liang , Jiaxin Mao , Jiancheng Lv , Zhenglu Yang , Tat-Seng Chua

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures.…

Computation and Language · Computer Science 2023-02-28 Ruijun Chen , Jin Wang , Liang-Chih Yu , Xuejie Zhang

Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…

Computation and Language · Computer Science 2025-06-03 Yonghyun Jun , Hwanhee Lee

Existing personalized dialogue models use human designed persona descriptions to improve dialogue consistency. Collecting such descriptions from existing dialogues is expensive and requires hand-crafted feature designs. In this paper, we…

Computation and Language · Computer Science 2019-05-27 Zhaojiang Lin , Andrea Madotto , Chien-Sheng Wu , Pascale Fung

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini
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