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In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

Few-shot learning aims to adapt knowledge learned from previous tasks to novel tasks with only a limited amount of labeled data. Research literature on few-shot learning exhibits great diversity, while different algorithms often excel at…

Computer Vision and Pattern Recognition · Computer Science 2021-09-14 Chi Zhang , Henghui Ding , Guosheng Lin , Ruibo Li , Changhu Wang , Chunhua Shen

Ranking ensemble is a critical component in real recommender systems. When a user visits a platform, the system will prepare several item lists, each of which is generally from a single behavior objective recommendation model. As multiple…

Information Retrieval · Computer Science 2023-04-18 Jiayu Li , Peijie Sun , Zhefan Wang , Weizhi Ma , Yangkun Li , Min Zhang , Zhoutian Feng , Daiyue Xue

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya

This paper evaluates the viability of using fixed language models for training text classification networks on low-end hardware. We combine language models with a CNN architecture and put together a comprehensive benchmark with 8 datasets…

Computation and Language · Computer Science 2023-05-09 Fabian Ziegner , Janos Borst , Andreas Niekler , Martin Potthast

Neural networks have recently been proposed for multi-label classification because they are able to capture and model label dependencies in the output layer. In this work, we investigate limitations of BP-MLL, a neural network (NN)…

Machine Learning · Computer Science 2020-12-09 Jinseok Nam , Jungi Kim , Eneldo Loza Mencía , Iryna Gurevych , Johannes Fürnkranz

In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…

Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal…

Computation and Language · Computer Science 2021-06-30 Ashish Mittal , Samarth Bharadwaj , Shreya Khare , Saneem Chemmengath , Karthik Sankaranarayanan , Brian Kingsbury

We propose and compare various sentence selection strategies for active learning for the task of detecting mentions of entities. The best strategy employs the sum of confidences of two statistical classifiers trained on different views of…

Computation and Language · Computer Science 2009-11-11 Nitin Madnani , Hongyan Jing , Nanda Kambhatla , Salim Roukos

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

Computation and Language · Computer Science 2022-07-28 Stefan Larson , Kevin Leach

We propose semantic communication over wireless channels for various modalities, e.g., text and images, in a task-oriented communications setup where the task is classification. We present two approaches based on memory and learning. Both…

Information Theory · Computer Science 2024-02-01 Emrecan Kutay , Aylin Yener

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

Humans should be able work more effectively with artificial intelligence-based systems when they can predict likely failures and form useful mental models of how the systems work. We conducted a study of human's mental models of artificial…

Human-Computer Interaction · Computer Science 2022-02-01 Kimberly Glasgow , Jonathan Kopecky , John Gersh , Adam Crego

Learning with few labeled data is a key challenge for visual recognition, as deep neural networks tend to overfit using a few samples only. One of the Few-shot learning methods called metric learning addresses this challenge by first…

Computer Vision and Pattern Recognition · Computer Science 2022-03-28 Li Ke , Meng Pan , Weigao Wen , Dong Li

This work presents a content-based recommender system for machine learning classifier algorithms. Given a new data set, a recommendation of what classifier is likely to perform best is made based on classifier performance over similar known…

Information Retrieval · Computer Science 2017-11-28 Marta Arias , Argimiro Arratia , Ariel Duarte-Lopez

People use search engines for various topics and items, from daily essentials to more aspirational and specialized objects. Therefore, search engines have taken over as peoples preferred resource. The How To prefix has become familiar and…

Computation and Language · Computer Science 2025-12-23 Tanjim Taharat Aurpa , Md Shoaib Ahmed , Md Mahbubur Rahman , Md. Golam Moazzam

In multi-label classification, the main focus has been to develop ways of learning the underlying dependencies between labels, and to take advantage of this at classification time. Developing better feature-space representations has been…

Machine Learning · Computer Science 2015-02-23 Jesse Read , Fernando Perez-Cruz

Text classification tends to be difficult when data are deficient or when it is required to adapt to unseen classes. In such challenging scenarios, recent studies have often used meta-learning to simulate the few-shot task, thus negating…

Information Retrieval · Computer Science 2019-11-22 Shumin Deng , Ningyu Zhang , Zhanlin Sun , Jiaoyan Chen , Huajun Chen

Building models of natural language processing (NLP) is challenging in low-resource scenarios where only limited data are available. Optimization-based meta-learning algorithms achieve promising results in low-resource scenarios by adapting…

Computation and Language · Computer Science 2022-07-15 Yingxiu Zhao , Zhiliang Tian , Huaxiu Yao , Yinhe Zheng , Dongkyu Lee , Yiping Song , Jian Sun , Nevin L. Zhang

Intent-based networking (IBN) solutions to managing complex ICT systems have become one of the key enablers of intelligent and autonomous network management. As the number of machine learning (ML) techniques deployed in IBN increases, it…

Networking and Internet Architecture · Computer Science 2021-11-16 Mounir Bensalem , Jasenka Dizdarević , Admela Jukan