Related papers: Dynamics of Content Quality in Collaborative Knowl…
Predictions in digital platforms must adapt over time as individuals update their beliefs through social interactions. At the same time, changing predictions alter the content people are exposed to and, consequently, the very beliefs they…
Large-scale online campaigns, malicious or otherwise, require a significant degree of coordination among participants, which sparked interest in the study of coordinated online behavior. State-of-the-art methods for detecting coordinated…
Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…
The use of argumentation in education has been shown to improve critical thinking skills for end-users such as students, and computational models for argumentation have been developed to assist in this process. Although these models are…
Digital information exchange enables quick creation and sharing of information and thus changes existing habits. Social media is becoming the main source of news for end-users replacing traditional media. This also enables the proliferation…
Context: Stack Overflow is a popular community question and answer portal used by practitioners to solve problems during software development. Developers can focus their attention on answers that have been accepted or where members have…
The quality of experience (QoE) is known to be subjective and context-dependent. Identifying and calculating the factors that affect QoE is indeed a difficult task. Recently, a lot of effort has been devoted to estimate the users QoE in…
Modern social platforms are characterized by the presence of rich user-behavior data associated with the publication, sharing and consumption of textual content. Users interact with content and with each other in a complex and dynamic…
Online knowledge platforms such as Stack Overflow and Wikipedia rely on a large and diverse contributor community. Despite efforts to facilitate onboarding of new users, relatively few users become core contributors, suggesting the…
Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…
Disagreement and conflict are a fact of social life and considerably affect our well-being and productivity. Such negative interactions are rarely explicitly declared and recorded and this makes them hard for scientists to study. We…
Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…
Large Language Models (LLMs) are increasingly used to generate and edit scientific abstracts, yet their integration into academic writing raises questions about trust, quality, and disclosure. Despite growing adoption, little is known about…
Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather than dialog systems engineers and computer programmers. As…
Developing AI literacy is increasingly urgent as generative AI reshapes creative practice. Yet most AI literacy frameworks are top-down and expert-driven, overlooking how literacy emerges organically in creative communities. To address this…
Video Quality Assessment (VQA), which aims to predict the perceptual quality of a video, has attracted raising attention with the rapid development of streaming media technology, such as Facebook, TikTok, Kwai, and so on. Compared with…
Introduction. The purpose of this work is the evaluation of responsiveness when remote users communicate with a human-readable knowledge base (KB). Responsiveness [R(s)] is considered here as a measure of service quality. Method. The…
A good conversation requires balance -- between simplicity and detail; staying on topic and changing it; asking questions and answering them. Although dialogue agents are commonly evaluated via human judgments of overall quality, the…
Short-form video platforms such as YouTube Shorts increasingly shape how information is consumed, yet the effects of engagement-driven algorithms on content exposure remain poorly understood. This study investigates how different viewing…
NLP-assisted solutions to support qualitative data analysis have gained considerable traction. However, no unified evaluation framework exists which can account for the many different settings in which qualitative researchers may employ…