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Over the past decade humans have experienced exponential growth in the use of online resources, in particular social media and microblogging websites such as Facebook, Twitter, YouTube and also mobile applications such as WhatsApp, Line,…
A new opinion extraction method is proposed to summarize unstructured, user-generated content (i.e., online customer reviews) in the fixed topic domains. To differentiate the current approach from other opinion extraction approaches, which…
The large size of nowadays' online multimedia databases makes retrieving their content a difficult and time-consuming task. Users of online sound collections typically submit search queries that express a broad intent, often making the…
With the advent of e-commerce platforms, reviews are crucial for customers to assess the credibility of a product. The star ratings do not always match the review text written by the customer. For example, a three star rating (out of five)…
Most classification methods are based on the assumption that data conforms to a stationary distribution. The machine learning domain currently suffers from a lack of classification techniques that are able to detect the occurrence of a…
Recommender systems are one of the most applied methods in machine learning and find applications in many areas, ranging from economics to the Internet of things. This article provides a general overview of modern approaches to recommender…
Reviews are central to how travelers evaluate products on online marketplaces, yet existing summarization research often emphasizes end-to-end quality while overlooking benchmark reliability and the practical utility of granular insights.…
We study the problem of clustering a set of items based on bandit feedback. Each of the $n$ items is characterized by a feature vector, with a possibly large dimension $d$. The items are partitioned into two unknown groups such that items…
Recommender systems often struggle with over-specialization, which severely limits users' exposure to diverse content and creates filter bubbles that reduce serendipitous discovery. To address this fundamental limitation, this paper…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from…
The contextual multi-armed bandit (MAB) is a widely used framework for problems requiring sequential decision-making under uncertainty, such as recommendation systems. In applications involving a large number of users, the performance of…
We introduce a novel algorithmic approach to content recommendation based on adaptive clustering of exploration-exploitation ("bandit") strategies. We provide a sharp regret analysis of this algorithm in a standard stochastic noise setting,…
The majority of existing recommender systems rely on user ratings, which are limited by the lack of user collaboration and the sparsity problem. To address these issues, this study proposes a behavior-based recommender system that leverages…
Information is transmitted through websites, and immediate reactions to various kinds of information are required. Hence, efforts by users to select information themselves have increased, which is fueling further improvements in…
The hospitality industry is one of the data-rich industries that receives huge Volumes of data streaming at high Velocity with considerably Variety, Veracity, and Variability. These properties make the data analysis in the hospitality…
Interpreting the performance results of models that attempt to realize user behavior in platforms that employ recommenders is a big challenge that researchers and practitioners continue to face. Although current evaluation tools possess the…
We study identifying user clusters in contextual multi-armed bandits (MAB). Contextual MAB is an effective tool for many real applications, such as content recommendation and online advertisement. In practice, user dependency plays an…
Crowdsourcing is an easy, cheap, and fast way to perform large scale quality assessment; however, human judgments are often influenced by cognitive biases, which lowers their credibility. In this study, we focus on cognitive biases…
Understanding choices performed by online customers is a growing need in the travel industry. In many practical situations, the only available information is the flight search query performed by the customer with no additional profile…