Related papers: Crowdsourcing Argumentation Structures in Chinese …
Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…
We describe a method of using statistically-collected Chinese character groups from a corpus to augment a Chinese dictionary. The method is particularly useful for extracting domain-specific and regional words not readily available in…
Extracting actionable suggestions from customer reviews is essential for operational decision-making, yet these directives are often embedded within mixed-intent, unstructured text. Existing approaches either classify suggestion-bearing…
Recent years have witnessed the growing demands for resolving numerous bug reports in software maintenance. Aiming to reduce the time testers/developers take in perusing bug reports, the task of bug report summarization has attracted a lot…
The explosion of misinformation spreading in the media ecosystem urges for automated fact-checking. While misinformation spans both geographic and linguistic boundaries, most work in the field has focused on English. Datasets and tools…
The task of Argument Mining, that is extracting and classifying argument components for a specific topic from large document sources, is an inherently difficult task for machine learning models and humans alike, as large Argument Mining…
Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…
A key challenge of big data analytics is how to collect a large volume of (labeled) data. Crowdsourcing aims to address this challenge via aggregating and estimating high-quality data (e.g., sentiment label for text) from pervasive…
FrameNet is a computational linguistics resource composed of semantic frames, high-level concepts that represent the meanings of words. In this paper, we present an approach to gather frame disambiguation annotations in sentences using a…
As a means of human-based computation, crowdsourcing has been widely used to annotate large-scale unlabeled datasets. One of the obvious challenges is how to aggregate these possibly noisy labels provided by a set of heterogeneous…
We present a novel method for mining opinions from text collections using generative language models trained on data collected from different populations. We describe the basic definitions, methodology and a generic algorithm for opinion…
In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…
On the Web, there is always a need to aggregate opinions from the crowd (as in posts, social networks, forums, etc.). Different mechanisms have been implemented to capture these opinions such as "Like" in Facebook, "Favorite" in Twitter,…
The proliferation of online debate platforms and social media has led to an unprecedented volume of argumentative content on controversial topics from multiple perspectives. While this wealth of perspectives offers opportunities for…
Sentence Simplification is a valuable technique that can benefit language learners and children a lot. However, current research focuses more on English sentence simplification. The development of Chinese sentence simplification is…
When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…
Large Language Models (LLMs) achieve strong performance in analyzing and generating text, yet they struggle with explicit, transparent, and verifiable reasoning over complex texts such as those containing debates. In particular, they lack…
Malicious crowdsourcing forums are gaining traction as sources of spreading misinformation online, but are limited by the costs of hiring and managing human workers. In this paper, we identify a new class of attacks that leverage deep…
Many computational argumentation tasks, like stance classification, are topic-dependent: the effectiveness of approaches to these tasks significantly depends on whether the approaches were trained on arguments from the same topics as those…
Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP)…