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We create and release the first publicly available commercial customer service corpus with annotated relational segments. Human-computer data from three live customer service Intelligent Virtual Agents (IVAs) in the domains of travel and…

Computation and Language · Computer Science 2017-08-21 Ian Beaver , Cynthia Freeman , Abdullah Mueen

Crowd-sourcing is a cheap and popular means of creating training and evaluation datasets for machine learning, however it poses the problem of `truth inference', as individual workers cannot be wholly trusted to provide reliable…

Machine Learning · Computer Science 2019-02-26 Yuan Li , Benjamin I. P. Rubinstein , Trevor Cohn

Argumentation Mining addresses the challenging tasks of identifying boundaries of argumentative text fragments and extracting their relationships. Fully automated solutions do not reach satisfactory accuracy due to their insufficient…

Computation and Language · Computer Science 2019-08-08 Fabian Sperrle , Rita Sevastjanova , Rebecca Kehlbeck , Mennatallah El-Assady

An optimal delivery of arguments is key to persuasion in any debate, both for humans and for AI systems. This requires the use of clear and fluent claims relevant to the given debate. Prior work has studied the automatic assessment of…

Computation and Language · Computer Science 2023-09-08 Gabriella Skitalinskaya , Maximilian Spliethöver , Henning Wachsmuth

Crowdsourcing provides a practical way to obtain large amounts of labeled data at a low cost. However, the annotation quality of annotators varies considerably, which imposes new challenges in learning a high-quality model from the…

Machine Learning · Computer Science 2021-06-15 Zhendong Chu , Jing Ma , Hongning Wang

We propose a novel factor graph model for argument mining, designed for settings in which the argumentative relations in a document do not necessarily form a tree structure. (This is the case in over 20% of the web comments dataset we…

Computation and Language · Computer Science 2017-04-25 Vlad Niculae , Joonsuk Park , Claire Cardie

Dialogue agents have been receiving increasing attention for years, and this trend has been further boosted by the recent progress of large language models (LLMs). Stance detection and dialogue summarization are two core tasks of dialogue…

Computation and Language · Computer Science 2024-10-18 Xiutian Zhao , Ke Wang , Wei Peng

Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…

Computation and Language · Computer Science 2018-11-13 Tanya Chowdhury , Tanmoy Chakraborty

Worker selection is a significant and challenging issue in crowdsourcing systems. Such selection is usually based on an assessment of the reputation of the individual workers participating in such systems. However, assessing the credibility…

Summary descriptions of subroutines are short (usually one-sentence) natural language explanations of a subroutine's behavior and purpose in a program. These summaries are ubiquitous in documentation, and many tools such as JavaDocs and…

Software Engineering · Computer Science 2019-12-24 Zachary Eberhart , Alexander LeClair , Collin McMillan

Text simplification aims to make the text easier to understand by applying rewriting transformations. There has been very little research on Chinese text simplification for a long time. The lack of generic evaluation data is an essential…

Computation and Language · Computer Science 2024-06-06 Ruining Chong , Luming Lu , Liner Yang , Jinran Nie , Zhenghao Liu , Shuo Wang , Shuhan Zhou , Yaoxin Li , Erhong Yang

This paper is focused on the computational analysis of collective discourse, a collective behavior seen in non-expert content contributions in online social media. We collect and analyze a wide range of real-world collective discourse…

Social and Information Networks · Computer Science 2012-04-18 Vahed Qazvinian , Dragomir R. Radev

Typically crowdsourcing-based approaches to gather annotated data use inter-annotator agreement as a measure of quality. However, in many domains, there is ambiguity in the data, as well as a multitude of perspectives of the information…

Human-Computer Interaction · Computer Science 2018-08-21 Anca Dumitrache , Oana Inel , Lora Aroyo , Benjamin Timmermans , Chris Welty

Argument mining is natural language processing technology aimed at identifying arguments in text. Furthermore, the approach is being developed to identify the premises and claims of those arguments, and to identify the relationships between…

Artificial Intelligence · Computer Science 2024-08-19 Jonathan Ben-Naim , Victor David , Anthony Hunter

Metaphor is a prominent linguistic device in human language and literature, as they add color, imagery, and emphasis to enhance effective communication. This paper introduces a large-scale high quality annotated Chinese Metaphor Corpus,…

Computation and Language · Computer Science 2024-02-22 Yujie Shao , Xinrong Yao , Xingwei Qu , Chenghua Lin , Shi Wang , Stephen W. Huang , Ge Zhang , Jie Fu

We present and analyze results from a pilot study that explores how crowdsourcing can be used in the process of generating distractors (incorrect answer choices) in multiple-choice concept inventories (conceptual tests of understanding). To…

Human-Computer Interaction · Computer Science 2019-09-11 Travis Scheponik , Enis Golaszewski , Geoffrey Herman , Spencer Offenberger , Linda Oliva , Peter A. H. Peterson , Alan T. Sherman

Crowdsourcing and data mining can be used to effectively reduce the effort associated with the partial replication and enhancement of qualitative studies. For example, in a primary study, other researchers explored factors influencing the…

Software Engineering · Computer Science 2019-02-13 Di Chen , Kathyrn Stolee , Tim Menzies

Argumentation analysis is a field of computational linguistics that studies methods for extracting arguments from texts and the relationships between them, as well as building argumentation structure of texts. This paper is a report of the…

Computation and Language · Computer Science 2022-06-22 Evgeny Kotelnikov , Natalia Loukachevitch , Irina Nikishina , Alexander Panchenko

Crowdsourcing is a popular approach to collect annotations for unlabeled data instances. It involves collecting a large number of annotations from several, often naive untrained annotators for each data instance which are then combined to…

Machine Learning · Computer Science 2020-05-08 Anil Ramakrishna , Rahul Gupta , Shrikanth Narayanan

Ranking is fundamental to many areas, such as search engine optimization, human feedback for language models, as well as peer grading. Crowdsourcing, which is often used for these tasks, requires proper incentivization to ensure accurate…

Computer Science and Game Theory · Computer Science 2024-01-26 Kiriaki Frangias , Andrew Lin , Ellen Vitercik , Manolis Zampetakis
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