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Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering,…

Human-Computer Interaction · Computer Science 2019-07-18 Madan Gopal Jhawar , Vipindeep Vangala , Nishchay Sharma , Ankur Hayatnagarkar , Mansi Saxena , Swati Valecha

Intelligent Personal Assistants (IPAs) are software agents that can perform tasks on behalf of individuals and assist them on many of their daily activities. IPAs capabilities are expanding rapidly due to the recent advances on areas such…

Software Engineering · Computer Science 2019-06-06 Oscar J. Romero

Intelligent personal assistants (IPA) enable voice applications that facilitate people's daily tasks. However, due to the complexity and ambiguity of voice requests, some requests may not be handled properly by the standard natural language…

Machine Learning · Computer Science 2021-10-20 Wei Xiao , Qian Hu , Thahir Mohamed , Zheng Gao , Xibin Gao , Radhika Arava , Mohamed AbdelHady

A goal shared by artificial intelligence and information retrieval is to create an oracle, that is, a machine that can answer our questions, no matter how difficult they are. A more limited, but still instrumental, version of this oracle is…

Information Retrieval · Computer Science 2019-08-20 Rodrigo Nogueira

Despite the growth of e-commerce, brick-and-mortar stores are still the preferred destinations for many people. In this paper, we present ISA, a mobile-based intelligent shopping assistant that is designed to improve shopping experience in…

Computation and Language · Computer Science 2020-09-24 Tuan Manh Lai , Trung Bui , Nedim Lipka

When deployed, AI agents will encounter problems that are beyond their autonomous problem-solving capabilities. Leveraging human assistance can help agents overcome their inherent limitations and robustly cope with unfamiliar situations. We…

Machine Learning · Computer Science 2022-06-24 Khanh Nguyen , Yonatan Bisk , Hal Daumé

Since the advent of personal computing devices, intelligent personal assistants (IPAs) have been one of the key technologies that researchers and engineers have focused on, aiming to help users efficiently obtain information and execute…

Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where primary tasks are also language based. Using a dual task…

Human-Computer Interaction · Computer Science 2019-07-29 Justin Edwards , He Liu , Tianyu Zhou , Sandy J. J. Gould , Leigh Clark , Philip Doyle , Benjamin R. Cowan

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

In this survey we present different approaches that allow an intelligent agent to explore autonomous its environment to gather information and learn multiple tasks. Different communities proposed different solutions, that are in many cases,…

Artificial Intelligence · Computer Science 2014-03-07 Manuel Lopes , Luis Montesano

The intelligent question answering (IQA) system can accurately capture users' search intention by understanding the natural language questions, searching relevant content efficiently from a massive knowledge-base, and returning the answer…

Artificial Intelligence · Computer Science 2021-06-17 Yachen Tang , Haiyun Han , Xianmao Yu , Jing Zhao , Guangyi Liu , Longfei Wei

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Intelligent personal assistants (IPAs) such as Siri and Google Assistant are designed to enhance human capabilities and perform tasks on behalf of users. The emergence of LLM agents brings new opportunities for the development of IPAs.…

Artificial Intelligence · Computer Science 2025-08-07 Chongyu Bao , Ruimin Dai , Yangbo Shen , Runyang Jian , Jinghan Zhang , Xiaolan Liu , Kunpeng Liu

In the IoT world, intelligent virtual assistant (IVA) is a popular service to interact with users based on voice command. For optimal performance and efficient data management, famous IVAs like Amazon Alexa and Google Assistant usually…

Computers and Society · Computer Science 2018-03-02 Hyunji Chung , Sangjin Lee

Web browsers are a portal to the internet, where much of human activity is undertaken. Thus, there has been significant research work in AI agents that interact with the internet through web browsing. However, there is also another…

Computation and Language · Computer Science 2025-06-18 Yueqi Song , Frank Xu , Shuyan Zhou , Graham Neubig

Question Answering System (QAS) is used for information retrieval and natural language processing (NLP) to reduce human effort. There are numerous QAS based on the user documents present today, but they all are limited to providing…

Computation and Language · Computer Science 2017-01-02 Ahlam Ansari , Moonish Maknojia , Altamash Shaikh

Computer-Using Agents (CUA) enable users to automate increasingly-complex tasks using graphical interfaces such as browsers. As many potential tasks require personal data, we propose Computer-Using Personal Agents (CUPAs) that have access…

Current AI approaches have frequently been used to help personalize many aspects of medical experiences and tailor them to a specific individuals' needs. However, while such systems consider medically-relevant information, they ignore…

Artificial Intelligence · Computer Science 2019-07-31 Mor Vered , Frank Dignum , Tim Miller

Mobile agents that can leverage help from humans can potentially accomplish more complex tasks than they could entirely on their own. We develop "Help, Anna!" (HANNA), an interactive photo-realistic simulator in which an agent fulfills…

Human-Computer Interaction · Computer Science 2019-11-25 Khanh Nguyen , Hal Daumé
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