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Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…

Computers and Society · Computer Science 2019-10-23 Kumar Bhargav Srinivasan , Cristian Danescu-Niculescu-Mizil , Lillian Lee , Chenhao Tan

Social media platforms enable instant and ubiquitous connectivity and are essential to social interaction and communication in our technological society. Apart from its advantages, these platforms have given rise to negative behaviors in…

Social and Information Networks · Computer Science 2025-05-08 Silvia García-Méndez , Francisco De Arriba-Pérez

We use structural topic modeling to examine racial bias in data collected to train models to detect hate speech and abusive language in social media posts. We augment the abusive language dataset by adding an additional feature indicating…

Computation and Language · Computer Science 2020-05-28 Thomas Davidson , Debasmita Bhattacharya

User generated text on social media often suffers from a lot of undesired characteristics including hatespeech, abusive language, insults etc. that are targeted to attack or abuse a specific group of people. Often such text is written…

Computation and Language · Computer Science 2019-10-03 Sravan Babu Bodapati , Spandana Gella , Kasturi Bhattacharjee , Yaser Al-Onaizan

WhatsApp groups have become a hotbed for the propagation of harmful content including misinformation, hate speech, polarizing content, and rumors, especially in Global South countries. Given the platform's end-to-end encryption, moderation…

Human-Computer Interaction · Computer Science 2024-08-20 Dhruv Agarwal , Farhana Shahid , Aditya Vashistha

Online memes are a powerful yet challenging medium for content moderation, often masking harmful intent behind humor, irony, or cultural symbolism. Conventional moderation systems "especially those relying on explicit text" frequently fail…

Information Retrieval · Computer Science 2025-10-20 Sayantan Adak , Somnath Banerjee , Rajarshi Mandal , Avik Halder , Sayan Layek , Rima Hazra , Animesh Mukherjee

Online platforms and communities establish their own norms that govern what behavior is acceptable within the community. Substantial effort in NLP has focused on identifying unacceptable behaviors and, recently, on forecasting them before…

Computation and Language · Computer Science 2021-10-12 Chan Young Park , Julia Mendelsohn , Karthik Radhakrishnan , Kinjal Jain , Tushar Kanakagiri , David Jurgens , Yulia Tsvetkov

The digital age has expanded social media and online forums, allowing free expression for nearly 45% of the global population. Yet, it has also fueled online harassment, bullying, and harmful behaviors like hate speech and toxic comments…

Computation and Language · Computer Science 2026-03-12 Vuong M. Ngo , Cach N. Dang , Kien V. Nguyen , Mark Roantree

Text actionability detection is the problem of classifying user authored natural language text, according to whether it can be acted upon by a responding agent. In this paper, we propose a supervised learning framework for domain-aware,…

Information Retrieval · Computer Science 2015-11-04 Nemanja Spasojevic , Adithya Rao

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

Artificial Intelligence · Computer Science 2026-05-28 Yiting Huang , Wenting Zhu , Zekun Wang , Qingpo Yang , Yakai Chen , Zihui Xu , Yueyue Zhang , Sanchuan Guo , Xi Zhang

In order to combat the creation and spread of harmful content online, this paper defines and contextualizes the concept of inauthentic, societal-scale manipulation by malicious actors. We review the literature on societally harmful content…

When people have the freedom to create and post content on the internet, particularly anonymously, they do not always respect the rules and regulations of the websites on which they post, leaving other unsuspecting users vulnerable to…

Human-Computer Interaction · Computer Science 2023-05-17 Christine L. Cook , Jie Cai , Donghee Yvette Wohn

The prevalence of online hate and abuse is a pressing global concern. While tackling such societal harms is a priority for research across the social sciences, it is a difficult task, in part because of the magnitude of the problem. User…

Computers and Society · Computer Science 2025-10-08 Florence E. Enock , Helen Z. Margetts , Jonathan Bright

Harmful or abusive online content has been increasing over time, raising concerns for social media platforms, government agencies, and policymakers. Such harmful or abusive content can have major negative impact on society, e.g.,…

Computation and Language · Computer Science 2022-05-10 Rabindra Nath Nandi , Firoj Alam , Preslav Nakov

User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling. In this paper, we characterize…

Social and Information Networks · Computer Science 2016-05-17 Justin Cheng , Cristian Danescu-Niculescu-Mizil , Jure Leskovec

Voice-based discussion forums where users can record audio messages which are then published for other users to listen and comment, are often moderated to ensure that the published audios are of good quality, relevant, and adhere to…

Social relationships in the digital sphere are becoming more usual and frequent, and they constitute a very important aspect for all of us. {Violent interactions in this sphere are very frequent, and have serious effects on the victims}.…

The problem of online threats and abuse could potentially be mitigated with a computational approach, where sources of abuse are better understood or identified through author profiling. However, abusive language constitutes a specific…

Computation and Language · Computer Science 2020-09-04 Isabelle van der Vegt , Bennett Kleinberg , Paul Gill

Due to the broad range of social media platforms, the requirements of abusive language detection systems are varied and ever-changing. Already a large set of annotated corpora with different properties and label sets were created, such as…

Computation and Language · Computer Science 2024-05-07 Viktor Hangya , Alexander Fraser

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Human-Computer Interaction · Computer Science 2021-01-14 Jialun Aaron Jiang , Charles Kiene , Skyler Middler , Jed R. Brubaker , Casey Fiesler
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