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Moderation of user-generated content in an online community is a challenge that has great socio-economical ramifications. However, the costs incurred by delegating this work to human agents are high. For this reason, an automatic system…
While online communities have become increasingly important over the years, the moderation of user-generated content is still performed mostly manually. Automating this task is an important step in reducing the financial cost associated…
In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…
As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…
Abuse on the Internet is an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse across various platforms. The psychological effects of abuse on individuals…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
In recent years social media has become an increasingly popular tool for communication. People use it to share their ideas, exchange information, and discuss thoughts. Given its prevalence and widespread reach, social media must remain a…
Abuse on the Internet represents an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse on online platforms. The psychological effects of such abuse on…
To proactively offer social media users a safe online experience, there is a need for systems that can detect harmful posts and promptly alert platform moderators. In order to guarantee the enforcement of a consistent policy, moderators are…
Abusive language detection has become an increasingly important task as a means to tackle this type of harmful content in social media. There has been a substantial body of research developing models for determining if a social media post…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
Community-based question answering platforms can be rich sources of information on a variety of specialized topics, from finance to cooking. The usefulness of such platforms depends heavily on user contributions (questions and answers), but…
In recent years, abusive behavior has become a serious issue in online social networks. In this paper, we present a new corpus from a semi-anonymous social media platform, which contains the instances of offensive and neutral classes. We…
Online social platforms are beset with hateful speech - content that expresses hatred for a person or group of people. Such content can frighten, intimidate, or silence platform users, and some of it can inspire other users to commit…
Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…
The proliferation of harmful and offensive content is a problem that many online platforms face today. One of the most common approaches for moderating offensive content online is via the identification and removal after it has been posted,…
Online abuse is becoming an increasingly prevalent issue in modern-day society, with 41 percent of Americans having experienced online harassment in some capacity in 2021. People who identify as women, in particular, can be subjected to a…