English
Related papers

Related papers: Emotional Chatting Machine: Emotional Conversation…

200 papers

Speech emotion recognition is the task of recognizing the speaker's emotional state given a recording of their utterance. While most of the current approaches focus on inferring emotion from isolated utterances, we argue that this is not…

Computation and Language · Computer Science 2021-09-14 Raghavendra Pappagari , Piotr Żelasko , Jesús Villalba , Laureano Moro-Velazquez , Najim Dehak

Emotions are one of the important components of the human being, thus they are a valuable part of daily activities such as interaction with people, decision making and learning. For this reason, it is important to detect, recognize and…

Human-Computer Interaction · Computer Science 2025-12-30 Ricardo Vasquez , Diego Riofrío-Luzcando , Joe Carrion-Jumbo , Cesar Guevara

Emotional intelligence in large language models (LLMs) is of great importance in Natural Language Processing. However, the previous research mainly focus on basic sentiment analysis tasks, such as emotion recognition, which is not enough to…

Computation and Language · Computer Science 2024-09-23 Yuyan Chen , Hao Wang , Songzhou Yan , Sijia Liu , Yueze Li , Yi Zhao , Yanghua Xiao

Dialogue response generation requires an agent to generate a response according to the current dialogue history, in terms of which two-party dialogues have been well studied, but leaving a great gap for multi-party dialogues at the same…

Computation and Language · Computer Science 2023-05-23 Yiyang Li , Hai Zhao

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Empathy is crucial in enabling natural interactions within spoken dialogue systems, allowing machines to recognize and respond appropriately to paralinguistic cues such as age, gender, and emotion. Recent advancements in end-to-end speech…

Talking face generation is a novel and challenging generation task, aiming at synthesizing a vivid speaking-face video given a specific audio. To fulfill emotion-controllable talking face generation, current methods need to overcome two…

Computer Vision and Pattern Recognition · Computer Science 2025-08-21 Ziqi Zhang , Cheng Deng

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

Computation and Language · Computer Science 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng

As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of…

Artificial Intelligence · Computer Science 2024-10-31 Le Huang , Hengzhi Lan , Zijun Sun , Chuan Shi , Ting Bai

Recent years have witnessed remarkable progress in image generation task, where users can create visually astonishing images with high-quality. However, existing text-to-image diffusion models are proficient in generating concrete concepts…

Computer Vision and Pattern Recognition · Computer Science 2024-01-10 Jingyuan Yang , Jiawei Feng , Hui Huang

The rapid adoption of large language models (LLMs) in customer service introduces new risks, as malicious actors can exploit them to conduct large-scale user impersonation through machine-generated text (MGT). Current MGT detection methods…

Computation and Language · Computer Science 2025-08-27 Angela Yifei Yuan , Haoyi Li , Soyeon Caren Han , Christopher Leckie

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-05 Yajing Feng , Laurence Devillers

Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state…

Sound · Computer Science 2022-04-26 Raman Goel , Seba Susan , Sachin Vashisht , Armaan Dhanda

During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

Human-Computer Interaction · Computer Science 2021-07-20 Moeen Mostafavi , Michael D. Porter

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

Computation and Language · Computer Science 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek