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The rise of a trending topic on Twitter or Facebook leads to the temporal emergence of a set of users currently interested in that topic. Given the temporary nature of the links between these users, being able to dynamically identify…
In addition to more personalized content feeds, some leading social media platforms give a prominent role to content that is more widely popular. On Twitter, "trending topics" identify popular topics of conversation on the platform, thereby…
Trends in online social media always reflect the collective attention of a vast number of individuals across the network. For example, Internet slang words can be ubiquitous because of social memes and online contagions in an extremely…
Key Opinion Leaders (KOLs) are people that have a strong influence and their opinions are listened to by people when making important decisions. Crowdsourcing provides an efficient and cost-effective means to gather data for the KOL finding…
Social media generates a prodigious wealth of real-time content at an incessant rate. From all the content that people create and share, only a few topics manage to attract enough attention to rise to the top and become temporal trends…
With over 500 million tweets posted per day, in Twitter, it is difficult for Twitter users to discover interesting content from the deluge of uninteresting posts. In this work, we present a novel, explainable, topical recommendation system,…
In recent years, social media companies have grappled with defining and enforcing content moderation policies surrounding political content on their platforms, due in part to concerns about political bias, disinformation, and polarization.…
In Twitter, and other microblogging services, the generation of new content by the crowd is often biased towards immediacy: what is happening now. Prompted by the propagation of commentary and information through multiple mediums, users on…
Social media is considered a democratic space in which people connect and interact with each other regardless of their gender, race, or any other demographic factor. Despite numerous efforts that explore demographic factors in social media,…
Social biases based on gender, race, etc. have been shown to pollute machine learning (ML) pipeline predominantly via biased training datasets. Crowdsourcing, a popular cost-effective measure to gather labeled training datasets, is not…
We present an intelligent, crowd-powered information collection system that automatically identifies and asks target-ed strangers on Twitter for desired information (e.g., cur-rent wait time at a nightclub). Our work includes three parts.…
This paper presents a quantitative study of Twitter, one of the most popular micro-blogging services, from the perspective of user influence. We crawl several datasets from the most active communities on Twitter and obtain 20.5 million user…
Computational social science studies often contextualize content analysis within standard demographics. Since demographics are unavailable on many social media platforms (e.g. Twitter) numerous studies have inferred demographics…
Recommendation algorithms are susceptible to popularity bias: a tendency to recommend popular items even when they fail to meet user needs. A related issue is that the recommendation quality can vary by demographic groups. Marginalized…
Polarization is a troubling phenomenon that can lead to societal divisions and hurt the democratic process. It is therefore important to develop methods to reduce it. We propose an algorithmic solution to the problem of reducing…
The wide use of social media sites and other digital technologies have resulted in an unprecedented availability of digital data that are being used to study human behavior across research domains. Although unsolicited opinions and…
Social media is considered a democratic space in which people connect and interact with each other regardless of their gender, race, or any other demographic aspect. Despite numerous efforts that explore demographic aspects in social media,…
The widespread adoption and dissemination of online news through social media systems have been revolutionizing many segments of our society and ultimately our daily lives. In these systems, users can play a central role as they share…
A main characteristic of social media is that its diverse content, copiously generated by both standard outlets and general users, constantly competes for the scarce attention of large audiences. Out of this flood of information some topics…
How popular a topic or an opinion appears to be in a network can be very different from its actual popularity. For example, in an online network of a social media platform, the number of people who mention a topic in their posts---i.e., its…