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In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate a compact representation of the current dialog status from a sequence of noisy observations produced by the speech recognition and the natural…

Computation and Language · Computer Science 2017-03-06 Julien Perez , Fei Liu

Training the generative models with minimal corpus is one of the critical challenges for building open-domain dialogue systems. Existing methods tend to use the meta-learning framework which pre-trains the parameters on all non-target tasks…

Computation and Language · Computer Science 2020-05-14 Yiping Song , Zequn Liu , Wei Bi , Rui Yan , Ming Zhang

This paper introduces a document grounded dataset for text conversations. We define "Document Grounded Conversations" as conversations that are about the contents of a specified document. In this dataset the specified documents were…

Computation and Language · Computer Science 2018-09-21 Kangyan Zhou , Shrimai Prabhumoye , Alan W Black

In this thesis, we leverage the neural copy mechanism and memory-augmented neural networks (MANNs) to address existing challenge of neural task-oriented dialogue learning. We show the effectiveness of our strategy by achieving good…

Computation and Language · Computer Science 2019-05-21 Chien-Sheng Wu

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…

Artificial Intelligence · Computer Science 2020-06-04 Lizi Liao , Yunshan Ma , Wenqiang Lei , Tat-Seng Chua

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

In human-human conversations, Context Tracking deals with identifying important entities and keeping track of their properties and relationships. This is a challenging problem that encompasses several subtasks such as slot tagging,…

Computation and Language · Computer Science 2022-04-27 Ulrich Rückert , Srinivas Sunkara , Abhinav Rastogi , Sushant Prakash , Pranav Khaitan

The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during…

Computation and Language · Computer Science 2022-10-13 Takyoung Kim , Yukyung Lee , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

This paper analyzes some speed and performance improvement methods of Transformer architecture in recent years, mainly its application in dedicated model training. The dedicated model studied here refers to the open domain persona-aware…

Computation and Language · Computer Science 2020-08-28 Qiang Han

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…

Computation and Language · Computer Science 2021-04-05 Derek Chen , Howard Chen , Yi Yang , Alex Lin , Zhou Yu

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

The language we use over the course of conversation changes as we establish common ground and learn what our partner finds meaningful. Here we draw upon recent advances in natural language processing to provide a finer-grained…

Computation and Language · Computer Science 2020-04-15 Robert D. Hawkins , Michael C. Frank , Noah D. Goodman

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…

Computation and Language · Computer Science 2019-09-27 Chenguang Zhu , Michael Zeng , Xuedong Huang

The timings of spoken response offsets in human dialogue have been shown to vary based on contextual elements of the dialogue. We propose neural models that simulate the distributions of these response offsets, taking into account the…

Computation and Language · Computer Science 2020-05-20 Matthew Roddy , Naomi Harte

How to incorporate external knowledge into a neural dialogue model is critically important for dialogue systems to behave like real humans. To handle this problem, memory networks are usually a great choice and a promising way. However,…

Computation and Language · Computer Science 2019-09-26 Zehao Lin , Xinjing Huang , Feng Ji , Haiqing Chen , Ying Zhang

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

Interpersonal language style shifting in dialogues is an interesting and almost instinctive ability of human. Understanding interpersonal relationship from language content is also a crucial step toward further understanding dialogues.…

Computation and Language · Computer Science 2020-12-07 Qi Jia , Hongru Huang , Kenny Q. Zhu