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Robust Trust Reputation Systems (TRS) provide a most trustful reputation score for a specific product or service so as to support relying parties taking the right decision while interacting with an e-commerce application. Thus, TRS must…

Cryptography and Security · Computer Science 2014-05-14 Hasnae Rahimi , Hanan EL Bakkali

The spread of online reviews and opinions and its growing influence on people's behavior and decisions, boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and services…

Information Retrieval · Computer Science 2020-04-20 Joao Saude , Guilherme Ramos , Ludovico Boratto , Carlos Caleiro

AI systems are increasingly used in high-stakes domains such as credit rating, where fairness concerns are critical. Existing fairness assessments are typically conducted by AI experts or regulators using predefined protected attributes and…

Computers and Society · Computer Science 2026-02-10 Lin Luo , Satwik Ghanta , Yuri Nakao , Mathieu Chollet , Simone Stumpf

Fair predictive algorithms hinge on both equality and trust, yet inherent uncertainty in real-world data challenges our ability to make consistent, fair, and calibrated decisions. While fairly managing predictive error has been extensively…

Machine Learning · Computer Science 2024-10-04 Lucas Rosenblatt , R. Teal Witter

Based on the user-item bipartite network, collaborative filtering (CF) recommender systems predict users' interests according to their history collections, which is a promising way to solve the information exploration problem. However, CF…

Data Analysis, Statistics and Probability · Physics 2011-12-13 Zhao-Guo Xuan , Zhan Li , Jian-Guo Liu

Social media include diverse interaction metrics related to user popularity, the most evident example being the number of user followers. The latter has raised concerns about the credibility of the posts by the most popular creators.…

Social and Information Networks · Computer Science 2024-06-19 Silvia García-Méndez , Francisco de Arriba-Pérez , Jaime González-Gonzáleza , Francisco J. González-Castaño

Veracity of data posted on the microblog platforms has in recent years been a subject of intensive study by professionals specializing in various fields of informatics as well as sociology, particularly in the light of increasing importance…

Social and Information Networks · Computer Science 2021-01-20 Majed Alrubaian , Muhammad Al-Qurishi , Sherif Omar , Mohamed A. Mostafa

Reading and evaluating product reviews is central to how most people decide what to buy and consume online. However, the recent emergence of Large Language Models and Generative Artificial Intelligence now means writing fraudulent or fake…

Recommender systems are facing scrutiny because of their growing impact on the opportunities we have access to. Current audits for fairness are limited to coarse-grained parity assessments at the level of sensitive groups. We propose to…

Machine Learning · Computer Science 2023-03-07 Virginie Do , Sam Corbett-Davies , Jamal Atif , Nicolas Usunier

In this work, we introduce a novel metric for auditing group fairness in ranked lists. Our approach offers two benefits compared to the state of the art. First, we offer a blueprint for modeling of user attention. Rather than assuming a…

Computers and Society · Computer Science 2019-05-14 Piotr Sapiezynski , Wesley Zeng , Ronald E. Robertson , Alan Mislove , Christo Wilson

Online social networks serve as major platforms for disseminating both real and fake news. Many users--intentionally or unintentionally--spread harmful content, misinformation, and rumors in domains such as politics and business.…

Social and Information Networks · Computer Science 2025-10-17 Mohammad Moradi , Mostafa Haghir Chehreghani

Recommender systems can be found everywhere today, shaping our everyday experience whenever we're consuming content, ordering food, buying groceries online, or even just reading the news. Let's imagine we're in the process of building a…

Information Retrieval · Computer Science 2025-07-17 Cécile Logé

Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider factors outside of a worker's control, are known to plague…

Human-Computer Interaction · Computer Science 2020-05-14 Carlos Toxtli , Angela Richmond-Fuller , Saiph Savage

Online Social Media represent a pervasive source of information able to reach a huge audience. Sadly, recent studies show how online social bots (automated, often malicious accounts, populating social networks and mimicking genuine users)…

Social and Information Networks · Computer Science 2019-09-10 Alessandro Balestrucci , Rocco De Nicola , Marinella Petrocchi , Catia Trubiani

In online marketplaces, customers have access to hundreds of reviews for a single product. Buyers often use reviews from other customers that share their type -- such as height for clothing, skin type for skincare products, and location for…

Computer Science and Game Theory · Computer Science 2023-09-12 Wenshuo Guo , Nika Haghtalab , Kirthevasan Kandasamy , Ellen Vitercik

Online retailers often offer a vast choice of products to their customers to filter and browse through. The order in which the products are listed depends on the ranking algorithm employed in the online shop. State-of-the-art ranking…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Daniel Hienert , Firas Sabbah , Norbert Fuhr , Dagmar Kern

Ranking, recommendation, and retrieval systems are widely used in online platforms and other societal systems, including e-commerce, media-streaming, admissions, gig platforms, and hiring. In the recent past, a large "fair ranking" research…

Information Retrieval · Computer Science 2022-02-01 Gourab K Patro , Lorenzo Porcaro , Laura Mitchell , Qiuyue Zhang , Meike Zehlike , Nikhil Garg

App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…

Information Retrieval · Computer Science 2019-04-30 Daniel Martens , Walid Maalej

Online reputation systems are commonly used by e-commerce providers nowadays. In order to generate an objective ranking of online items' quality according to users' ratings, many sophisticated algorithms have been proposed in the…

Information Retrieval · Computer Science 2014-11-19 Hao Liao , An Zeng , Yi-Cheng Zhang

The paper describes a potential platform to facilitate academic peer review with emphasis on early-stage research. This platform aims to make peer review more accurate and timely by rewarding reviewers on the basis of peer prediction…

Digital Libraries · Computer Science 2023-03-30 Alexander Ugarov