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Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
The social news aggregator Digg allows users to submit and moderate stories by voting on (digging) them. As is true of most social sites, user participation on Digg is non-uniformly distributed, with few users contributing a…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
A significant share of political discourse occurs online on social media platforms. Policymakers and researchers try to understand the role of social media design in shaping the quality of political discourse around the globe. In the past…
Social media platform design often incorporates explicit signals of positive feedback. Some moderators provide positive feedback with the goal of positive reinforcement, but are often unsure of their ability to actually influence user…
The social brain hypothesis fixes to 150 the number of social relationships we are able to maintain. Similar cognitive constraints emerge in several aspects of our daily life, from our mobility up to the way we communicate, and might even…
This article presents evidence of performance deterioration in online user sessions quantified by studying a massive dataset containing over 55 million comments posted on Reddit in April 2015. After segmenting the sessions (i.e., periods of…
Understanding the sociodemographic composition of online platforms is essential for accurately interpreting digital behavior and its societal implications. Yet, current methods often lack the transparency and reliability required, risking…
We evaluate homophily and heterophily among ideological and demographic groups in a typical opinion formation context: online discussions of current news. We analyze user interactions across five years in the r/news community on Reddit, one…
Can crowd workers be trusted to judge whether news-like articles circulating on the Internet are misleading, or does partisanship and inexperience get in the way? And can the task be structured in a way that reduces partisanship? We…
Increasingly people form opinions based on information they consume on online social media. As a result, it is crucial to understand what type of content attracts people's attention on social media and drive discussions. In this paper we…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
Past research has attributed the online circulation of misinformation to two main factors - individual characteristics (e.g., a person's information literacy) and social media effects (e.g., algorithm-mediated information diffusion) - and…
The dataset focuses on Wikipedia users and contains information about demographic and socioeconomic characteristics of the respondents and their activity on Wikipedia. The data was collected using a questionnaire available online between…
Online communities provide a fertile ground for analyzing people's behavior and improving our understanding of social processes. Because both people and communities change over time, we argue that analyses of these communities that take…
Social media (i.e., Reddit) users are overloaded with people's opinions when viewing discourses about divisive topics. Traditional user interfaces in such media present those opinions in a linear structure, which can limit users in viewing…
Online users discuss and converse about all sorts of topics on social networks. Facebook, Twitter, Reddit are among many other networks where users can have this freedom of information sharing. The abundance of information shared over these…
In this paper we seek to understand the relationship between the online popularity of an article and its intrinsic quality. Prior experimental work suggests that the relationship between quality and popularity can be very distorted due to…
Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…
Wikipedia is one of the most popular sites on the Web, with millions of users relying on it to satisfy a broad range of information needs every day. Although it is crucial to understand what exactly these needs are in order to be able to…