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Modeling users for the purpose of identifying their preferences and then personalizing services on the basis of these models is a complex task, primarily due to the need to take into consideration various explicit and implicit signals,…

Information Retrieval · Computer Science 2017-07-06 Amit Tiroshi , Tsvi Kuflik , Shlomo Berkovsky , Mohamed Ali Kaafar

Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…

Computation and Language · Computer Science 2020-03-16 Wenxuan Zhang , Wai Lam , Yang Deng , Jing Ma

As learning-to-rank models are increasingly deployed for decision-making in areas with profound life implications, the FairML community has been developing fair learning-to-rank (LTR) models. These models rely on the availability of…

Machine Learning · Computer Science 2024-07-25 Oluseun Olulana , Kathleen Cachel , Fabricio Murai , Elke Rundensteiner

Recommendation algorithms are susceptible to popularity bias: a tendency to recommend popular items even when they fail to meet user needs. A related issue is that the recommendation quality can vary by demographic groups. Marginalized…

Information Retrieval · Computer Science 2021-10-19 Nicola Neophytou , Bhaskar Mitra , Catherine Stinson

Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of…

Information Retrieval · Computer Science 2023-05-10 Xin Xin , Xiangyuan Liu , Hanbing Wang , Pengjie Ren , Zhumin Chen , Jiahuan Lei , Xinlei Shi , Hengliang Luo , Joemon Jose , Maarten de Rijke , Zhaochun Ren

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Ranking systems have an unprecedented influence on how and what information people access, and their impact on our society is being analyzed from different perspectives, such as users' discrimination. A notable example is represented by…

Information Retrieval · Computer Science 2022-08-24 Guilherme Ramos , Ludovico Boratto , Mirko Marras

Google's Ad Settings shows the gender and age that Google has inferred about a web user. We compare the inferred values to the self-reported values of 501 survey participants. We find that Google often does not show an inference, but when…

Cryptography and Security · Computer Science 2018-08-24 Michael Carl Tschantz , Serge Egelman , Jaeyoung Choi , Nicholas Weaver , Gerald Friedland

In the current information era, customer analytics play a key role in the success of any business. Since customer demographics primarily dictate their preferences, identification and utilization of age & gender information of customers in…

Computer Vision and Pattern Recognition · Computer Science 2025-03-04 Earnest Paul Ijjina , Goutham Kanahasabai , Aniruddha Srinivas Joshi

User satisfaction in dialogue systems is inherently subjective. When the same response strategy is applied across users, minority users may assign different satisfaction ratings than majority users due to variations in individual intents…

Computation and Language · Computer Science 2025-11-10 Yahui Fu , Zi Haur Pang , Tatsuya Kawahara

Sensitive attributes are legally protected characteristics that should not be used to discriminate. Careful steps have been taken to minimize the risk of human bias regarding these fields, such as race and age. Large language models (LLMs)…

Computers and Society · Computer Science 2026-04-14 Anay Agarwalla , Simeon Sayer

Recommender Systems have become an integral part of online e-Commerce platforms, driving customer engagement and revenue. Most popular recommender systems attempt to learn from users' past engagement data to understand behavioral traits of…

Machine Learning · Computer Science 2020-12-04 Venugopal Mani , Ramasubramanian Balasubramanian , Sushant Kumar , Abhinav Mathur , Kannan Achan

We introduce a new convolutional AutoEncoder architecture for user modelling and recommendation tasks with several improvements over the state of the art. Firstly, our model has the flexibility to learn a set of associations and…

Machine Learning · Computer Science 2025-09-10 Antoine Ledent , Petr Kasalický , Rodrigo Alves , Hady W. Lauw

Recommendation systems are pervasive in the digital economy. An important assumption in many deployed systems is that user consumption reflects user preferences in a static sense: users consume the content they like with no other…

Computers and Society · Computer Science 2023-02-14 Andreas Haupt , Dylan Hadfield-Menell , Chara Podimata

Attribute inference - the process of analyzing publicly available data in order to uncover hidden information - has become a major threat to privacy, given the recent technological leap in machine learning. One way to tackle this threat is…

Artificial Intelligence · Computer Science 2023-04-25 Marcin Waniek , Navya Suri , Abdullah Zameek , Bedoor AlShebli , Talal Rahwan

User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Cong Quan , Li Peng , Yunwei Qi , Yuming Deng , Libing Wu

Personality and demographics are important variables in social sciences, while in NLP they can aid in interpretability and removal of societal biases. However, datasets with both personality and demographic labels are scarce. To address…

Computation and Language · Computer Science 2021-06-09 Matej Gjurković , Mladen Karan , Iva Vukojević , Mihaela Bošnjak , Jan Šnajder

Recommender systems are indispensable because they influence our day-to-day behavior and decisions by giving us personalized suggestions. Services like Kindle, Youtube, and Netflix depend heavily on the performance of their recommender…

Information Retrieval · Computer Science 2021-12-07 Shrikant Saxena , Shweta Jain

Synthetic face generation has rapidly advanced with the emergence of text-to-image (T2I) and of multimodal large language models, enabling high-fidelity image production from natural-language prompts. Despite the widespread adoption of…

Computers and Society · Computer Science 2026-02-04 Mengting Wei , Aditya Gulati , Guoying Zhao , Nuria Oliver

This paper reviews literature from 2011 to 2013 on how Latent attributes like gender, political leaning etc. can be inferred from a person's twitter and neighborhood data. Prediction of demographic data can bring value to businesses, can…

Social and Information Networks · Computer Science 2016-10-13 Surabhi Singh Ludu