Related papers: Loyalty in Online Communities
This is the first work investigating community structure and interaction dynamics through the lens of quotes in online discussion forums. We examine four forums of different size, language, and topic. Quote usage, which is surprisingly…
From families to nations, what binds individuals in social groups is the degree to which they share beliefs, norms, and memories. While local clusters of communicating individuals can sustain shared memories and norms, communities…
Creating a loyal customer base is one of the most important, and at the same time, most difficult tasks a company faces. Creating loyalty online (e-loyalty) is especially difficult since customers can ``switch'' to a competitor with the…
Digitally engaged communities can be described as communities created and evolved within Web 2.0 Websites such as Facebook, Bebo, and Twitter. The growing importance of digitally engaged communities calls for the need to efficiently manage…
Inspired by diachronic word analysis from the field of natural language processing, we propose an approach for uncovering temporal insights regarding user roles from social networks using graph embedding methods. Specifically, we apply the…
One of the major hurdles preventing the full exploitation of information from online communities is the widespread concern regarding the quality and credibility of user-contributed content. Prior works in this domain operate on a static…
Understanding the way individuals are interconnected in social networks is of prime significance to predict their collective outcomes. Leveraging a large-scale dataset from a knowledge-sharing website, this paper presents an exploratory…
Interactions between users in cyberspace may lead to phenomena different from those observed in common social networks. Here we analyse large data sets about users and Blogs which they write and comment, mapped onto a bipartite graph. In…
Reputation systems concern soft security dynamics in diverse areas. Trust dynamics in a reputation system should be stable and adaptable at the same time to serve the purpose. Many reputation mechanisms have been proposed and tested over…
The graph of communities is a network emerging above the level of individual nodes in the hierarchical organisation of a complex system. In this graph the nodes correspond to communities (highly interconnected subgraphs, also called modules…
Being able to recommend links between users in online social networks is important for users to connect with like-minded individuals as well as for the platforms themselves and third parties leveraging social media information to grow their…
In this paper, we analyse the sustainability of social networks using STrust, our social trust model. The novelty of the model is that it introduces the concept of engagement trust and combines it with the popularity trust to derive the…
The timing patterns of human communication in social networks is not random. On the contrary, communication is dominated by emergent statistical laws such as non-trivial correlations and clustering. Recently, we found long-term correlations…
A common assumption suggests that individuals tend to work with others who are similar to them. However, studies on team working and ability of the group to solve complex problems highlight that diversity plays a critical role during…
E-communities, social groups interacting online, have recently become an object of interdisciplinary research. As with face-to-face meetings, Internet exchanges may not only include factual information but also emotional information - how…
Web 2.0 applications have attracted a considerable amount of attention because their open-ended nature allows users to create light-weight semantic scaffolding to organize and share content. To date, the interplay of the social and semantic…
The complexity of human behaviour can lead to very unpredictable patterns in social activity and structure. Here we demonstrate the instability of a community network controlled by majority ruling, where an element adopts the most popular…
Due to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work,…
Analyzing following behavior is important in many applications. Following behavior may depend on the main intention of the follower. Users may either follow their friends or they may follow celebrities to know more about them. It is…
We empirically analyze five online communities: Friendster, Livejournal, Facebook, Orkut, Myspace, to identify causes for the decline of social networks. We define social resilience as the ability of a community to withstand changes. We do…