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Companies across the globe are keen on targeting potential high-value customers in an attempt to expand revenue and this could be achieved only by understanding the customers more. Customer Lifetime Value (CLV) is the total monetary value…

Machine Learning · Computer Science 2024-01-04 Karan Gadgil , Sukhpal Singh Gill , Ahmed M. Abdelmoniem

As a measure of the long-term contribution produced by customers in a service or product relationship, life-time value, or LTV, can more comprehensively find the optimal strategy for service delivery. However, it is challenging to…

Artificial Intelligence · Computer Science 2022-01-19 Zizhao Zhang , Yifei Zhao , Guangda Huzhang

Understanding customer lifetime value is key to nurturing long-term customer relationships, however, estimating it is far from straightforward. In the retail banking industry, commonly used approaches rely on simple heuristics and do not…

Machine Learning · Computer Science 2023-04-07 Greig Cowan , Salvatore Mercuri , Raad Khraishi

Customer Lifetime Value (CLTV) prediction is a critical task in business applications. Accurately predicting CLTV is challenging in real-world business scenarios, as the distribution of CLTV is complex and mutable. Firstly, there is a large…

Information Retrieval · Computer Science 2024-08-19 Yunpeng Weng , Xing Tang , Zhenhao Xu , Fuyuan Lyu , Dugang Liu , Zexu Sun , Xiuqiang He

Accurate customer lifetime value (LTV) prediction can help service providers optimize their marketing policies in customer-centric applications. However, the heavy sparsity of consumption events and the interference of data variance and…

Information Retrieval · Computer Science 2023-06-27 Chuhan Wu , Jingjie Li , Qinglin Jia , Hong Zhu , Yuan Fang , Ruiming Tang

Customer Lifetime Value (LTV) prediction, a central problem in modern marketing, is characterized by a unique zero-inflated and long-tail data distribution. This distribution presents two fundamental challenges: (1) the vast majority of…

Machine Learning · Computer Science 2026-01-27 Mingyu Zhao , Haoran Bai , Yu Tian , Bing Zhu , Hengliang Luo

Predicting consumers' purchasing behaviors is critical for targeted advertisement and sales promotion in e-commerce. Human faces are an invaluable source of information for gaining insights into consumer personality and behavioral traits.…

Computer Vision and Pattern Recognition · Computer Science 2020-07-15 Zhe Liu , Xianzhi Wang , Lina Yao , Jake An , Lei Bai , Ee-Peng Lim

Customer Life Time Value (LTV) is the expected total revenue that a single user can bring to a business. It is widely used in a variety of business scenarios to make operational decisions when acquiring new customers. Modeling LTV is a…

Machine Learning · Computer Science 2022-08-30 Kunpeng Li , Guangcui Shao , Naijun Yang , Xiao Fang , Yang Song

Many modern commercial sites employ recommender systems to propose relevant content to users. While most systems are focused on maximizing the immediate gain (clicks, purchases or ratings), a better notion of success would be the lifetime…

Machine Learning · Statistics 2017-02-24 Assaf Hallak , Yishay Mansour , Elad Yom-Tov

The rapid evolution of technology has transformed business operations and customer interactions worldwide, with personalization emerging as a key opportunity for e-commerce companies to engage customers more effectively. The application of…

Machine Learning · Computer Science 2024-08-27 Miguel Alves Gomes , Philipp Meisen , Tobias Meisen

Accurate predictions of customers' future lifetime value (LTV) given their attributes and past purchase behavior enables a more customer-centric marketing strategy. Marketers can segment customers into various buckets based on the predicted…

Applications · Statistics 2019-12-18 Xiaojing Wang , Tianqi Liu , Jingang Miao

Recommender system plays a crucial role in modern E-commerce platform. Due to the lack of historical interactions between users and items, cold-start recommendation is a challenging problem. In order to alleviate the cold-start issue, most…

Information Retrieval · Computer Science 2021-08-23 Luo Ji , Qin Qi , Bingqing Han , Hongxia Yang

In this paper, we describe a solution to tackle a common set of challenges in e-commerce, which arise from the fact that new products are continually being added to the catalogue. The challenges involve properly personalising the customer…

Machine Learning · Statistics 2018-03-22 Ângelo Cardoso , Fabio Daolio , Saúl Vargas

The LifeTime Value (LTV) prediction, which endeavors to forecast the cumulative purchase contribution of a user to a particular item, remains a vital challenge that advertisers are keen to resolve. A precise LTV prediction system enhances…

Machine Learning · Computer Science 2025-08-14 Aochuan Chen , Yifan Niu , Ziqi Gao , Yujie Sun , Shoujun Liu , Gong Chen , Yang Liu , Jia Li

Industry-scale recommendation systems have become a cornerstone of the e-commerce shopping experience. For Etsy, an online marketplace with over 50 million handmade and vintage items, users come to rely on personalized recommendations to…

Information Retrieval · Computer Science 2018-12-12 Xiaoting Zhao , Raphael Louca , Diane Hu , Liangjie Hong

Time series forecasting plays a crucial role in diverse fields, necessitating the development of robust models that can effectively handle complex temporal patterns. In this article, we present a novel feature selection method embedded in…

Machine Learning · Computer Science 2024-01-01 Raquel Espinosa , Fernando Jiménez , José Palma

For Internet platforms operating real-time bidding (RTB) advertising service, a comprehensive understanding of user lifetime value (LTV) plays a pivotal role in optimizing advertisement allocation efficiency and maximizing the return on…

Information Retrieval · Computer Science 2025-10-10 Tianwei Li , Yu Zhao , Yunze Li , Sheng Li

Consumer demand forecasting is of high importance for many e-commerce applications, including supply chain optimization, advertisement placement, and delivery speed optimization. However, reliable time series sales forecasting for…

Machine Learning · Computer Science 2024-05-24 Dan Kalifa , Uriel Singer , Ido Guy , Guy D. Rosin , Kira Radinsky

Lifetime Value (LTV) prediction is critical in advertising, recommender systems, and e-commerce. In practice, LTV data patterns vary across decision scenarios. As a result, practitioners often build complex, scenario-specific pipelines and…

Machine Learning · Computer Science 2026-02-26 Chaowei Wu , Huazhu Chen , Congde Yuan , Qirui Yang , Guoqing Song , Yue Gao , Li Luo , Frank Youhua Chen , Mengzhuo Guo

Modern transformer-based sequential recommenders excel at capturing short-term intent but often suffer from recency bias, overlooking stable long-term preferences. While extending sequence lengths is an intuitive fix, it is computationally…

Machine Learning · Computer Science 2026-04-10 Andrii Dzhoha , Egor Malykh
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