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User reviews published in mobile app repositories are essential for understanding user satisfaction and engagement within a specific market segment. Manual analysis of reviews is impractical due to the large data volume, and automated…
The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…
App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…
Prior studies on mobile app analysis often analyze apps across different categories or focus on a small set of apps within a category. These studies either provide general insights for an entire app store which consists of millions of apps,…
Many accessibility features available on mobile platforms require applications (apps) to provide complete and accurate metadata describing user interface (UI) components. Unfortunately, many apps do not provide sufficient metadata for…
Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…
The rise of mobile apps has brought greater convenience and many options for users. However, many apps use analytics services to collect a wide range of user interaction data, with privacy policies often failing to reveal the types of…
App reviews are crowdsourcing knowledge of user experience with the apps, providing valuable information for app release planning, such as major bugs to fix and important features to add. There exist prior explorations on app review mining…
Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…
Mobile phones and tablets have become the most widely used computing devices, with a large predominance of the Android platform. As a natural evolution, the development of Android applications has surged and has become a major field of…
In today's mobile application marketplace, the ability of consumers to make informed choices regarding their privacy is extremely limited. Consumers largely rely on privacy policies and app permission mechanisms, but these do an inadequate…
Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…
Context: Visual aesthetics is increasingly seen as an essential factor in perceived usability, interaction, and overall appraisal of user interfaces especially with respect to mobile applications. Yet, a question that remains is how to…
Annotation guidelines used to guide the annotation of training and evaluation datasets can have a considerable impact on the quality of machine learning models. In this study, we explore the effects of annotation guidelines on the quality…
Current app ranking and recommendation systems are mainly based on user-generated information, e.g., number of downloads and ratings. However, new apps often have few (or even no) user feedback, suffering from the classic cold-start…
The proliferation of mobile applications and the subsequent sharing of personal data with service and application providers have given rise to substantial privacy concerns. Application marketplaces have introduced mechanisms to conform to…
Large software organizations such as Facebook or Netflix, who otherwise make daily or even hourly releases of their web applications using continuous delivery, have had to invest heavily into a customized release strategy for their mobile…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
. This paper explores consumer behavior towards food delivery apps, focusing on attributes like restaurant variety, food packaging quality, and application design and user interface. The study reveals that a diverse range of restaurants…
Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…