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Understanding and keeping the customer happy is a central tenet of requirements engineering. Strategies to gather, analyze, and negotiate requirements are complemented by efforts to manage customer input after products have been deployed.…

Software Engineering · Computer Science 2019-01-07 Lloyd Montgomery , Daniela Damian

This paper presents an approach to the study of cognitive activities in collaborative software development. This approach has been developed by a multidisciplinary team made up of software engineers and cognitive psychologists. The basis of…

Human-Computer Interaction · Computer Science 2016-08-14 Pierre Robillard , Patrick D'Astous , Françoise Détienne , Willemien Visser

There is a diversity of models explaining organizational culture and how these complex aspects can be addressed in connection to organizational change efforts. This workshop paper claims that models already exist for dealing with the…

Software Engineering · Computer Science 2019-04-05 Lucas Gren

Conflicts of interest often arise between data sources and their users regarding how the users' information needs should be interpreted by the data source. For example, an online product search might be biased towards presenting certain…

Databases · Computer Science 2026-03-09 Nischal Aryal , Arash Termehchy , Marianne Winslett

Software security is of utmost importance for most software systems. Developers must systematically select, plan, design, implement, and especially, maintain and evolve security features -- functionalities to mitigate attacks or protect…

Software Engineering · Computer Science 2025-09-30 Kevin Hermann , Sven Peldszus , Jan-Philipp Steghöfer , Thorsten Berger

Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software…

Software Engineering · Computer Science 2025-02-06 Christoph Treude , Marco A. Gerosa

In recent years, Machine Learning (ML) components have been increasingly integrated into the core systems of organizations. Engineering such systems presents various challenges from both a theoretical and practical perspective. One of the…

Software Engineering · Computer Science 2024-02-09 Gabriel Busquim , Hugo Villamizar , Maria Julia Lima , Marcos Kalinowski

[Context] Defect Causal Analysis (DCA) represents an efficient practice to improve software processes. While knowledge on cause-effect relations is helpful to support DCA, collecting cause-effect data may require significant effort and…

As modern software systems continue to grow in complexity, triage has become a fundamental process in system operations and maintenance. Triage aims to efficiently prioritize, assign, and assess issues to ensure the reliability of complex…

Software Engineering · Computer Science 2025-11-13 Yongxin Zhao , Shenglin Zhang , Yujia Wu , Yuxin Sun , Yongqian Sun , Dan Pei , Chetan Bansal , Minghua Ma

Achieving the UN Sustainable Development Goals (SDGs) demands adequate levels of awareness and actions to address sustainability challenges. Software systems will play an important role in moving towards these targets. Sustainability skills…

Nowadays, both the amount of cyberattacks and their sophistication have considerably increased, and their prevention is of concern of most of organizations. Cooperation by means of information sharing is a promising strategy to address this…

Cryptography and Security · Computer Science 2016-08-01 Roberto Garrido-Pelaz , Lorena Gozalez-Manzano , Sergio Pastrana

In industrial practice, requirements are an indispensable element of any serious software project. In the academic study of software engineering, requirements are one of the heavily researched subjects. And yet requirements engineering, as…

Software Engineering · Computer Science 2025-02-28 Maria Naumcheva , Sophie Ebersold , Jean-Michel Bruel , Bertrand Meyer

Traceability information is a valuable asset that software development teams can leverage to minimise their risk during production and maintenance of software projects. When maintainers are added to a software project post-production, they…

Software Engineering · Computer Science 2015-07-27 Michael Kernahan , Miriam Capretz , Luiz Fernando Capretz

Software engineers spend a substantial amount of time using Web search to accomplish software engineering tasks. Such search tasks include finding code snippets, API documentation, seeking help with debugging, etc. While debugging a bug or…

Software Engineering · Computer Science 2020-06-02 Foyzul Hassan , Chetan Bansal , Nachiappan Nagappan , Thomas Zimmermann , Ahmed Hassan Awadallah

AI coding assistants have become prolific in recent years. Through a longitudinal mixed-methods investigation, we examined how professional software engineers perceive the effects of AI coding assistants in regard to task focus, developer…

Software Engineering · Computer Science 2026-05-25 Annie Vella , Kelly Blincoe

Accountability is widely understood as a goal for well governed computer systems, and is a sought-after value in many governance contexts. But how can it be achieved? Recent work on standards for governable artificial intelligence systems…

Computers and Society · Computer Science 2021-08-23 Joshua A. Kroll

Computing systems form the backbone of many areas in our society, from manufacturing to traffic control, healthcare, and financial systems. When software plays a vital role in the design, construction, and operation, these systems are…

During software development, balancing security and non security issues is challenging. We focus on security awareness and approaches taken by non-security experts using software development issue trackers when considering security. We…

Software Engineering · Computer Science 2023-08-28 Léon McGregor , Manuel Maarek , Hans-Wolfgang Loidl

Effort estimation is a key factor for software project success, defined as delivering software of agreed quality and functionality within schedule and budget. Traditionally, effort estimation has been used for planning and tracking project…

Software Engineering · Computer Science 2014-01-24 Adam Trendowicz , Jürgen Münch , Ross Jeffery

Software traceability plays a critical role in software maintenance and evolution. We conducted a systematic mapping study with six research questions to understand the benefits, costs, and challenges of using traceability in maintenance…

Software Engineering · Computer Science 2021-08-05 Fangchao Tian , Tianlu Wang , Peng Liang , Chong Wang , Arif Ali Khan , Muhammad Ali Babar