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The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…

Information Retrieval · Computer Science 2018-09-07 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis

Our network of acquaintances determines how we get exposed to ideas, products, or cultural artworks (books, music, movies, etc.). Though this principle is part of our common sense, little is known about the specific pathways through which…

Physics and Society · Physics 2022-02-11 Gabriele Di Bona , Enrico Ubaldi , Iacopo Iacopini , Bernardo Monechi , Vito Latora , Vittorio Loreto

Recommender systems assist users in navigating complex information spaces and focus their attention on the content most relevant to their needs. Often these systems rely on user activity or descriptions of the content. Social annotation…

Information Retrieval · Computer Science 2016-08-24 Greg Zanotti , Miller Horvath , Lucas Nunes Barbosa , Venkata Trinadh Kumar Gupta Immedisetty , Jonathan Gemmell

Social media feeds have become central to the Internet. Among the most visible are trending feeds, which rank content deemed timely and relevant. To examine how feed signals influence behaviors and perceptions, we conducted a randomized…

Human-Computer Interaction · Computer Science 2025-09-24 Jackie Chan , Fred Choi , Koustuv Saha , Eshwar Chandrasekharan

Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores.…

Machine Learning · Computer Science 2022-01-04 Lu Cheng , Ruocheng Guo , Huan Liu

Measuring the impact and success of human performance is common in various disciplines, including art, science, and sports. Quantifying impact also plays a key role on social media, where impact is usually defined as the reach of a user's…

Social and Information Networks · Computer Science 2019-04-09 Kiran Garimella , Robert West

Two main approaches to using social network information in recommendation have emerged: augmenting collaborative filtering with social data and algorithms that use only ego-centric data. We compare the two approaches using movie and music…

Social and Information Networks · Computer Science 2013-04-18 Amit Sharma , Mevlana Gemici , Dan Cosley

Consumer sentiment analysis is a recent fad for social media related applications such as healthcare, crime, finance, travel, and academics. Disentangling consumer perception to gain insight into the desired objective and reviews is…

Human-Computer Interaction · Computer Science 2020-08-25 Praphula Kumar Jain , Rajendra Pamula

Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…

Social and Information Networks · Computer Science 2021-03-09 David Ifeoluwa Adelani , Ryota Kobayashi , Ingmar Weber , Przemyslaw A. Grabowicz

Internet becomes a large and rich repository of information about us as individually. Any thing form user profile information to friends links the user subscribes to are reflection of social interactions as user has in real worlds. Social…

Computers and Society · Computer Science 2009-12-08 Rajni Ranjan Singh , Deepak Singh Tomar

In this paper, we investigate the issue of detecting the real-life influence of people based on their Twitter account. We propose an overview of common Twitter features used to characterize such accounts and their activity, and show that…

Social and Information Networks · Computer Science 2021-08-06 Jean-Val{è}re Cossu , Nicolas Dugu{é} , Vincent Labatut

The problem of predicting people's participation in real-world events has received considerable attention as it offers valuable insights for human behavior analysis and event-related advertisement. Today social networks (e.g. Twitter)…

Social and Information Networks · Computer Science 2020-02-18 Fatemeh Salehi Rizi , Michael Granitzer

Airbnb, an online marketplace for accommodations, has experienced a staggering growth accompanied by intense debates and scattered regulations around the world. Current discourses, however, are largely focused on opinions rather than…

Computers and Society · Computer Science 2017-05-15 Qing Ke

The prevalence of online social network makes it compulsory to study how social relations affect user choice. However, most existing methods leverage only first-order social relations, that is, the direct neighbors that are connected to the…

Information Retrieval · Computer Science 2020-03-24 Yang Liu , Liang Chen , Xiangnan He , Jiaying Peng , Zibin Zheng , Jie Tang

Airbnb is one of the most successful examples of sharing economy marketplaces. With rapid and global market penetration, understanding its attractiveness and evolving growth opportunities is key to plan business decision making. There is an…

Computers and Society · Computer Science 2020-04-27 Giovanni Quattrone , Antonino Nocera , Licia Capra , Daniele Quercia

Most of the existing recommender systems use the ratings provided by users on individual items. An additional source of preference information is to use the ratings that users provide on sets of items. The advantages of using preferences on…

Information Retrieval · Computer Science 2019-04-30 Mohit Sharma , F. Maxwell Harper , George Karypis

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Users increasingly rely on social media feeds for consuming daily information. The items in a feed, such as news, questions, songs, etc., usually result from the complex interplay of a user's social contacts, her interests and her actions…

Social and Information Networks · Computer Science 2019-11-06 Azin Ghazimatin , Rishiraj Saha Roy , Gerhard Weikum

This paper presents an analysis of social experiences around wine consumption through the lens of Vivino, a social network for wine enthusiasts with over 26 million users worldwide. We compare users' perceptions of various wine types and…

Computers and Society · Computer Science 2018-09-14 Neema Kotonya , Paolo De Cristofaro , Emiliano De Cristofaro