Related papers: Social Data Analysis: A Study on Friend Rating Inf…
The impact of ratings on a restaurant plays a major role in attracting future customers to that restaurant. The word of mouth has been systematically replaced with the online reviews. It gives a sense of satisfaction for people to know…
In the era of Big Data and Social Computing, the role of customer reviews and ratings can be instrumental in predicting the success and sustainability of businesses. In this paper, we show that, despite the apparent subjectivity of user…
Social media has changed the landscape of marketing and consumer research as the adoption and promotion of businesses is becoming more and more dependent on how the customers are interacting and feeling about the business on platforms like…
This thesis can be categorized under the Influencer Marketing industry with respect to social media initiatives. Influencer marketing is a modern tactic used by brands to enhance their visibility to their target audience by using the…
In this paper, we tackle the real-world problem of predicting Yelp star-review rating based on business features (such as images, descriptions), user features (average previous ratings), and, of particular interest, network properties…
Yelp has served and will continue to serve as a data-driven application. Yelp has published a dataset containing business information, reviews, user information, and check-in information. This paper will examine this dataset to provide…
To choose restaurants and coffee shops, people are increasingly relying on social-networking sites. In a popular site such as Foursquare or Yelp, a place comes with descriptions and reviews, and with profile pictures of people who frequent…
Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…
Auditing is critical to ensuring the fairness and reliability of decision-making systems. However, auditing a black-box system for bias can be challenging due to the lack of transparency in the model's internal workings. In many web…
A recommender system is an important subject in the field of data mining, where the item rating information from users is exploited and processed to make suitable recommendations with all other users. The recommender system creates…
This study examines the relationship between Yelp reviews and food types, investigating how ratings, sentiments, and topics vary across different types of food. Specifically, we analyze how ratings and sentiments of reviews vary across food…
Large numbers of people all over the world read and contribute to various review sites. Many contributors are understandably concerned about privacy; specifically, about linkability of reviews (and accounts) across review sites. In this…
We have conducted three empirical studies of the effects of friend recommendations and general ratings on how online users make choices. These two components of social influence were investigated through user studies on Mechanical Turk. We…
Daily deal sites have become the latest Internet sensation, providing discounted offers to customers for restaurants, ticketed events, services, and other items. We begin by undertaking a study of the economics of daily deals on the web,…
Yelp online reviews are invaluable source of information for users to choose where to visit or what to eat among numerous available options. But due to overwhelming number of reviews, it is almost impossible for users to go through all…
We study a rating system in which a set of individuals (e.g., the customers of a restaurant) evaluate a given service (e.g, the restaurant), with their aggregated opinion determining the probability of all individuals to use the service and…
Theoretical work on sequential choice and large-scale experiments in online ranking and voting systems has demonstrated that social influence can have a drastic impact on social and technological systems. Yet, the effect of social influence…
Yelp is one of the largest online searching and reviewing systems for kinds of businesses, including restaurants, shopping, home services et al. Analyzing the real world data from Yelp is valuable in acquiring the interests of users, which…
After the Internet and the World Wide Web have become popular and widely-available, the electronically stored online interactions of individuals have fast emerged as a challenge for researchers and, perhaps even faster, as a source of…
Daily deals sites such as Groupon offer deeply discounted goods and services to tens of millions of customers through geographically targeted daily e-mail marketing campaigns. In our prior work we observed that a negative side effect for…