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Customer churn prediction in the telecommunications sector represents a critical business intelligence task that has evolved from subjective human assessment to sophisticated algorithmic approaches. In this work, we present a comprehensive…

Applications · Statistics 2025-09-30 Xuhang Chen , Bo Lv , Mengqian Wang , Xunwen Xiang , Shiting Wu , Shenghong Luo , Wenjun Zhang

The use of mobile phones has exploded over the past years,abundantly through the introduction of smartphones and the rapidly expanding use of mobile data. This has resulted in a spiraling problem of ensuring quality of service for users of…

Networking and Internet Architecture · Computer Science 2016-02-24 Eleni Rozaki

The adoption of machine learning techniques in next-generation networks has increasingly attracted the attention of the research community. This is to provide adaptive learning and decision-making approaches to meet the requirements of…

Networking and Internet Architecture · Computer Science 2022-01-17 T. Taleb , A. Laghrissi , D. E. Bensalem

In an increasingly customer-centric business environment, effective communication between marketing and senior management is crucial for success. With the rise of globalization and increased competition, utilizing new data mining techniques…

Artificial Intelligence · Computer Science 2023-02-06 Mahmoud SalahEldin Kasem , Mohamed Hamada , Islam Taj-Eddin

Classification and patterns extraction from customer data is very important for business support and decision making. Timely identification of newly emerging trends is very important in business process. Large companies are having huge…

Databases · Computer Science 2011-12-13 Dr. Sankar Rajagopal

The efficient and effective monitoring of mobile networks is vital given the number of users who rely on such networks and the importance of those networks. The purpose of this paper is to present a monitoring scheme for mobile networks…

Networking and Internet Architecture · Computer Science 2015-06-02 Eleni Rozaki

Within hospitality, marketing departments use segmentation to create tailored strategies to ensure personalized marketing. This study provides a data-driven approach by segmenting guest profiles via hierarchical clustering, based on an…

Machine Learning · Computer Science 2021-11-05 Rik van Leeuwen , Ger Koole

For a successful business, engaging in an effective campaign is a key task for marketers. Most previous studies used various mathematical models to segment customers without considering the correlation between customer segmentation and a…

Information Retrieval · Computer Science 2020-10-26 Kunal Sawarkar , Sanket Jain

Marketing is one of the high-cost activities for any online platform. With the increase in the number of customers, it is crucial to understand customers based on their dynamic behaviors to design effective marketing strategies. Customer…

Machine Learning · Computer Science 2024-04-29 Anurag Kumar Pandey , Anil Goyal , Nikhil Sikka

Business Processes, i.e., a set of coordinated tasks and activities to achieve a business goal, and their continuous improvements are key to the operation of any organization. In banking, business processes are increasingly dynamic as…

Computers and Society · Computer Science 2020-09-30 Shahabodin Khadivi Zand

This paper analyses role of internet in marketing and its influences on business decision-making process. It explains how the decision maker collect variety of information about customers through internet and analysis this data to better…

Computers and Society · Computer Science 2021-01-18 Tanzila Saba

The aim of our research was to apply well-known data mining techniques (such as linear neural networks, multi-layered perceptrons, probabilistic neural networks, classification and regression trees, support vector machines and finally a…

Artificial Intelligence · Computer Science 2007-05-23 Marcin Paprzycki , Ajith Abraham , Ruiyuan Guo

Customer segmentation is a fundamental process to develop effective marketing strategies, personalize customer experience and boost their retention and loyalty. This problem has been widely addressed in the scientific literature, yet no…

Machine Learning · Computer Science 2024-05-29 Juan Soto , Ramón Carmenaty , Miguel Lastra , Juan M. Fernández-Luna , José M. Benítez

Data mining has been widely used to identify potential customers for a new product or service. In this article is done a study of previous work relating to the application of data mining methodologies for software projects, specifically for…

Computers and Society · Computer Science 2016-09-06 Jorge Luis Rivero Pérez , Yaimara Peñate Santana , Pedro Harenton Martínez López

Customer Segmentation is the process of dividing customers into groups based on common characteristics. An intelligent Customer Segmentation will not only enable an organization to effectively allocate marketing resources (e.g., Recommender…

Information Retrieval · Computer Science 2020-12-23 Salman Mousaeirad

Leveraging the power of increasing amounts of data to analyze customer base for attracting and retaining the most valuable customers is a major problem facing companies in this information age. Data mining technologies extract hidden…

Machine Learning · Computer Science 2012-01-10 Siavash Emtiyaz , MohammadReza Keyvanpour

The hospitality industry is one of the data-rich industries that receives huge Volumes of data streaming at high Velocity with considerably Variety, Veracity, and Variability. These properties make the data analysis in the hospitality…

Databases · Computer Science 2017-09-20 Avishek Bose , Arslan Munir , Neda Shabani

In recent years, one of the major challenges for financial institutions is the retention of their customers using new methodologies of reliable and profitable segmentation. In the field of banking, the approach of offering all of the…

Machine Learning · Computer Science 2020-08-21 Musadig Aliyev , Elvin Ahmadov , Habil Gadirli , Arzu Mammadova , Emin Alasgarov

The emerging technology of multi-tenancy network slicing is considered as an essential feature of 5G cellular networks. It provides network slices as a new type of public cloud services, and therewith increases the service flexibility and…

Networking and Internet Architecture · Computer Science 2021-11-30 Bin Han , Hans D. Schotten

The increasing complexity of configuring cellular networks suggests that machine learning (ML) can effectively improve 5G technologies. Deep learning has proven successful in ML tasks such as speech processing and computational vision, with…

Signal Processing · Electrical Eng. & Systems 2021-06-11 Aldebaro Klautau , Pedro Batista , Nuria Gonzalez-Prelcic , Yuyang Wang , Robert W. Heath
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