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Related papers: Survey on Models and Techniques for Root-Cause Ana…

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The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

Diagnosing problems in Internet-scale services remains particularly difficult and costly for both content providers and ISPs. Because the Internet is decentralized, the cause of such problems might lie anywhere between an end-user's device…

Artificial Intelligence · Computer Science 2020-04-08 Loïck Bonniot , Christoph Neumann , François Taïani

This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…

Artificial Intelligence · Computer Science 2024-07-30 Lei Zan , Charles K. Assaad , Emilie Devijver , Eric Gaussier , Ali Aït-Bachir

Root cause analysis is one of the most crucial operations in software reliability regarding system performance diagnostic. It aims to identify the root causes of system performance anomalies, allowing the resolution or the future prevention…

Software Engineering · Computer Science 2025-01-22 Andrea Tonon , Meng Zhang , Bora Caglayan , Fei Shen , Tong Gui , MingXue Wang , Rong Zhou

Microservice architecture has become a popular architecture adopted by many cloud applications. However, identifying the root cause of a failure in microservice systems is still a challenging and time-consuming task. In recent years,…

Software Engineering · Computer Science 2024-09-10 Luan Pham , Huong Ha , Hongyu Zhang

Root cause analysis in a large-scale production environment is challenging due to the complexity of services running across global data centers. Due to the distributed nature of a large-scale system, the various hardware, software, and…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-04-30 Fred Lin , Keyur Muzumdar , Nikolay Pavlovich Laptev , Mihai-Valentin Curelea , Seunghak Lee , Sriram Sankar

Root cause analysis of anomalies aims to identify how and why a sample deviates from the normal process. Existing methods primarily focus on telling which features are responsible, ignoring that anomalies can arise through two fundamentally…

Machine Learning · Computer Science 2026-05-12 Hendrik Suhr , David Kaltenpoth , Jilles Vreeken

Detecting anomalies and the corresponding root causes in multivariate time series plays an important role in monitoring the behaviors of various real-world systems, e.g., IT system operations or manufacturing industry. Previous anomaly…

Machine Learning · Computer Science 2022-09-30 Wenzhuo Yang , Kun Zhang , Steven C. H. Hoi

Finding the root causes of anomalies in cloud computing systems quickly is crucial to ensure availability and efficiency since accurate root causes can guide engineers to take appropriate actions to address the anomalies and maintain…

Human-Computer Interaction · Computer Science 2025-12-11 Shuhan Liu , Yunfan Zhou , Lu Ying , Yuan Tian , Jue Zhang , Shandan Zhou , Weiwei Cui , Qingwei Lin , Thomas Moscibroda , Haidong Zhang , Di Weng , Yingcai Wu

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Identifying root causes for unexpected or undesirable behavior in complex systems is a prevalent challenge. This issue becomes especially crucial in modern cloud applications that employ numerous microservices. Although the machine learning…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-10 Michaela Hardt , William R. Orchard , Patrick Blöbaum , Shiva Kasiviswanathan , Elke Kirschbaum

Incident management for cloud services is a complex process involving several steps and has a huge impact on both service health and developer productivity. On-call engineers require significant amount of domain knowledge and manual effort…

Software Engineering · Computer Science 2023-02-10 Toufique Ahmed , Supriyo Ghosh , Chetan Bansal , Thomas Zimmermann , Xuchao Zhang , Saravan Rajmohan

Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

Modern distributed cyber-physical systems encounter a large variety of anomalies and in many cases, they are vulnerable to catastrophic fault propagation scenarios due to strong connectivity among the sub-systems. In this regard, root-cause…

Machine Learning · Computer Science 2018-06-01 Chao Liu , Kin Gwn Lore , Soumik Sarkar

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

In the modern world, we are permanently using, leveraging, interacting with, and relying upon systems of ever higher sophistication, ranging from our cars, recommender systems in e-commerce, and networks when we go online, to integrated…

Artificial Intelligence · Computer Science 2023-06-23 Patrick Rodler

Process mining techniques can help organizations to improve their operational processes. Organizations can benefit from process mining techniques in finding and amending the root causes of performance or compliance problems. Considering the…

Machine Learning · Computer Science 2021-08-18 Mahnaz Sadat Qafari , Wil van der Aalst

Cloud-based services are surging into popularity in recent years. However, outages, i.e., severe incidents that always impact multiple services, can dramatically affect user experience and incur severe economic losses. Locating the…

Performance monitoring, anomaly detection, and root-cause analysis in complex cyber-physical systems (CPSs) are often highly intractable due to widely diverse operational modes, disparate data types, and complex fault propagation…

Machine Learning · Statistics 2018-06-01 Chao Liu , Kin Gwn Lore , Zhanhong Jiang , Soumik Sarkar
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