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We propose an approach for helping agents compose email replies to customer requests. To enable that, we use LDA to extract latent topics from a collection of email exchanges. We then use these latent topics to label our data, obtaining a…

Computation and Language · Computer Science 2015-10-08 Spandana Gella , Marc Dymetman , Jean Michel Renders , Sriram Venkatapathy

We investigate crowdsourcing algorithms for finding the top-quality item within a large collection of objects with unknown intrinsic quality values. This is an important problem with many relevant applications, for example in networked…

Human-Computer Interaction · Computer Science 2017-10-03 Alessandro Nordio , Alberto Tarable , Emilio Leonardi , Marco Ajmone Marsan

Crowdsourcing systems often have crowd workers that perform unreliable work on the task they are assigned. In this paper, we propose the use of error-control codes and decoding algorithms to design crowdsourcing systems for reliable…

Information Theory · Computer Science 2015-06-17 Aditya Vempaty , Lav R. Varshney , Pramod K. Varshney

Crowdsourcing is a process of accumulating the ideas, thoughts or information from many independent participants, with aim to find the best solution for a given challenge. Modern information technologies allow for massive number of subjects…

Physics and Society · Physics 2016-04-04 Andrea Guazzini , Daniele Vilone , Camillo Donati , Annalisa Nardi , Zoran Levnajic

Recently, there has been a burst in the number of research projects on human computation via crowdsourcing. Multiple choice (or labeling) questions could be referred to as a common type of problem which is solved by this approach. As an…

Artificial Intelligence · Computer Science 2014-09-04 Jafar Muhammadi , Hamid Reza Rabiee , Abbas Hosseini

The real-world capabilities of objective speech quality measures are limited since current measures (1) are developed from simulated data that does not adequately model real environments; or they (2) predict objective scores that are not…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-03 Xuan Dong , Donald S. Williamson

Crowdsourcing works by distributing many small tasks to large numbers of workers, yet the true potential of crowdsourcing lies in workers doing more than performing simple tasks---they can apply their experience and creativity to provide…

Social and Information Networks · Computer Science 2017-08-16 Thomas C. McAndrew , Elizaveta A. Guseva , James P. Bagrow

Crowd sensing is a new paradigm which leverages the pervasive smartphones to efficiently collect and upload sensing data, enabling numerous novel applications. To achieve good service quality for a crowd sensing application, incentive…

Networking and Internet Architecture · Computer Science 2014-12-25 Jiajun Sun

The prominence of a spoken word is the degree to which an average native listener perceives the word as salient or emphasized relative to its context. Speech prominence estimation is the process of assigning a numeric value to the…

Audio and Speech Processing · Electrical Eng. & Systems 2023-12-27 Max Morrison , Pranav Pawar , Nathan Pruyne , Jennifer Cole , Bryan Pardo

Misinformation spreads rapidly on social media, causing serious damage by influencing public opinion, promoting dangerous behavior, or eroding trust in reliable sources. It spreads too fast for traditional fact-checking, stressing the need…

Computation and Language · Computer Science 2024-08-09 Megha Sundriyal , Harshit Choudhary , Tanmoy Chakraborty , Md Shad Akhtar

Conversational tones -- the manners and attitudes in which speakers communicate -- are essential to effective communication. Amidst the increasing popularization of Large Language Models (LLMs) over recent years, it becomes necessary to…

Computation and Language · Computer Science 2024-06-07 Dun-Ming Huang , Pol Van Rijn , Ilia Sucholutsky , Raja Marjieh , Nori Jacoby

Wide usage of ChatGPT has highlighted the potential of reinforcement learning from human feedback. However, its training pipeline relies on manual ranking, a resource-intensive process. To reduce labor costs, we propose a self-supervised…

Computation and Language · Computer Science 2024-03-05 Shuo Yang , Gjergji Kasneci

Email has emerged as a dominant form of electronic communication between people. Spam is a major problem for email users, with estimates of up to 56% of email falling into that category. Control of Spam is being attempted with technical and…

Distributed, Parallel, and Cluster Computing · Computer Science 2007-05-23 Manjuka Soysa , Rajkumar Buyya , Baikunth Nath

Crowdsourcing is a valuable approach for tracking objects in videos in a more scalable manner than possible with domain experts. However, existing frameworks do not produce high quality results with non-expert crowdworkers, especially for…

Computer Vision and Pattern Recognition · Computer Science 2020-10-01 Samreen Anjum , Chi Lin , Danna Gurari

This work-in-progress paper describes a vision, i.e., that of fast and reliable software user experience studies conducted with the help from the crowd. Commonly, user studies are controlled in-lab activities that require the instruction,…

Human-Computer Interaction · Computer Science 2016-09-06 Florian Daniel , Pavel Kucherbaev

Crowdsourcing can collect many diverse ideas by prompting ideators individually, but this can generate redundant ideas. Prior methods reduce redundancy by presenting peers' ideas or peer-proposed prompts, but these require much human…

Human-Computer Interaction · Computer Science 2021-01-18 Samuel Rhys Cox , Yunlong Wang , Ashraf Abdul , Christian von der Weth , Brian Y. Lim

A recent paper of Edman et al. has taken a combinatorial approach to measuring the anonymity of a threshold mix anonymous communications system. Their paper looks at ways of matching individual messages sent to individual messages received,…

Combinatorics · Mathematics 2009-02-11 Jean-Charles Grégoire , Angèle M. Hamel

Modern decision making tools are based on statistical analysis of abundant data, which is often collected by querying multiple individuals. We consider data collection through crowdsourcing, where independent and self-interested agents,…

Computer Science and Game Theory · Computer Science 2017-04-19 Boi Faltings , Radu Jurca , Goran Radanovic

Community Notes, the crowd-sourced misinformation governance system on X (formerly Twitter), allows users to flag misleading posts, attach contextual notes, and rate the notes' helpfulness. However, our empirical analysis of 30.8K…

Social and Information Networks · Computer Science 2026-04-23 Jiaying Wu , Zihang Fu , Haonan Wang , Fanxiao Li , Jiafeng Guo , Preslav Nakov , Min-Yen Kan
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