Related papers: User Model-Based Intent-Aware Metrics for Multilin…
The search engine evaluation research has quite a lot metrics available to it. Only recently, the question of the significance of individual metrics started being raised, as these metrics' correlations to real-world user experiences or…
Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…
The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…
This thesis contributes a structured inquiry into the open actuarial mathematics problem of modelling user behaviour using machine learning methods, in order to predict purchase intent of non-life insurance products. It is valuable for a…
Large language models (LLMs) are increasingly being used to generate comprehensive, knowledge-intensive reports. However, while these models are trained on diverse academic papers and reports, they are not exposed to the reasoning processes…
The rapid evolution of large language models (LLMs) creates complex bidirectional expectations between users and AI systems that are poorly understood. We introduce the concept of "mutual wanting" to analyze these expectations during major…
The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…
The many metrics employed for the evaluation of search engine results have not themselves been conclusively evaluated. We propose a new measure for a metric's ability to identify user preference of result lists. Using this measure, we…
In recent years, the proliferation of smart mobile devices has lead to the gradual integration of search functionality within mobile platforms. This has created an incentive to move away from the "ten blue links'' metaphor, as mobile users…
This paper proposes an intent-aware multi-agent planning framework as well as a learning algorithm. Under this framework, an agent plans in the goal space to maximize the expected utility. The planning process takes the belief of other…
Multimodal intent recognition (MIR) seeks to accurately interpret user intentions by integrating verbal and non-verbal information across video, audio and text modalities. While existing approaches prioritize text analysis, they often…
Recently, substantial research has been conducted on sequential recommendation, with the objective of forecasting the subsequent item by leveraging a user's historical sequence of interacted items. Prior studies employ both capsule networks…
We address the problem of constructing a knowledge base of entity-oriented search intents. Search intents are defined on the level of entity types, each comprising of a high-level intent category (property, website, service, or other),…
To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods…
Community based question answering services have arisen as a popular knowledge sharing pattern for netizens. With abundant interactions among users, individuals are capable of obtaining satisfactory information. However, it is not effective…
In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers…
Web search is among the most frequent online activities. Whereas traditional information retrieval techniques focus on the information need behind a user query, previous work has shown that user behaviour and interaction can provide…
Intent identification serves as the foundation for generating appropriate responses in personalized question answering (PQA). However, existing benchmarks evaluate only response quality or retrieval performance without directly measuring…
Scarcity of data and technological limitations for resource-poor languages in developing countries like India poses a threat to the development of sophisticated NLU systems for healthcare. To assess the current status of various…
It has become increasingly clear that recommender systems that overly focus on short-term engagement prevents users from exploring diverse interests, ultimately hurting long-term user experience. To tackle this challenge, numerous…