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User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

Ranking ensemble is a critical component in real recommender systems. When a user visits a platform, the system will prepare several item lists, each of which is generally from a single behavior objective recommendation model. As multiple…

Information Retrieval · Computer Science 2023-04-18 Jiayu Li , Peijie Sun , Zhefan Wang , Weizhi Ma , Yangkun Li , Min Zhang , Zhoutian Feng , Daiyue Xue

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Intent recognition aims to identify users' underlying intentions, traditionally focusing on text in natural language processing. With growing demands for natural human-computer interaction, the field has evolved through deep learning and…

Computation and Language · Computer Science 2025-08-01 Jingwei Zhao , Yuhua Wen , Qifei Li , Minchi Hu , Yingying Zhou , Jingyao Xue , Junyang Wu , Yingming Gao , Zhengqi Wen , Jianhua Tao , Ya Li

Despite bilingual speakers frequently using mixed-language queries in web searches, Information Retrieval (IR) research on them remains scarce. To address this, we introduce MiLQ, Mixed-Language Query test set, the first public benchmark of…

Information Retrieval · Computer Science 2025-10-21 Jonghwi Kim , Deokhyung Kang , Seonjeong Hwang , Yunsu Kim , Jungseul Ok , Gary Lee

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

Human-Computer Interaction · Computer Science 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Large language models (LLMs) are essential tools that users employ across various scenarios, so evaluating their performance and guiding users in selecting the suitable service is important. Although many benchmarks exist, they mainly focus…

Computation and Language · Computer Science 2024-09-23 Jiayin Wang , Fengran Mo , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Google users have different intents from their queries such as acquiring information, buying products, comparing or simulating services, looking for products, and so on. Understanding the right intention of users helps to provide i) better…

Information Retrieval · Computer Science 2020-06-17 Samin Mohammadi , Mathieu Chapon , Arthur Fremond

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya

Search result diversification is a beneficial approach to overcome under-specified queries, such as those that are ambiguous or multi-faceted. Existing approaches often rely on massive query logs and interaction data to generate a variety…

Information Retrieval · Computer Science 2021-08-10 Sean MacAvaney , Craig Macdonald , Roderick Murray-Smith , Iadh Ounis

Building a shopping product collection has been primarily a human job. With the manual efforts of craftsmanship, experts collect related but diverse products with common shopping intent that are effective when displayed together, e.g.,…

Information Retrieval · Computer Science 2021-10-18 Hiun Kim , Jisu Jeong , Kyung-Min Kim , Dongjun Lee , Hyun Dong Lee , Dongpil Seo , Jeeseung Han , Dong Wook Park , Ji Ae Heo , Rak Yeong Kim

Image search is an essential and user-friendly method to explore vast galleries of digital images. However, existing image search methods heavily rely on proximity measurements like tag matching or image similarity, requiring precise user…

Information Retrieval · Computer Science 2023-12-06 Yilin Ye , Qian Zhu , Shishi Xiao , Kang Zhang , Wei Zeng

Multilingual Information Retrieval is increasingly important in real-world search settings, where users issue queries over mixed-language corpora. Existing evaluations mainly reward language-agnostic semantic relevance, treating relevant…

Information Retrieval · Computer Science 2026-05-11 Youngjoon Jang , Seongtae Hong , Hyeonseok Moon , Heuiseok Lim

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…

Information Retrieval · Computer Science 2024-10-22 Dietmar Jannach , Markus Zanker

Understanding a user's query intent behind a search is critical for modern search engine success. Accurate query intent prediction allows the search engine to better serve the user's need by rendering results from more relevant categories.…

Computation and Language · Computer Science 2020-08-19 Xiaowei Liu , Weiwei Guo , Huiji Gao , Bo Long

Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected…

Computation and Language · Computer Science 2024-02-13 Mingzhe Li , Xiuying Chen , Jing Xiang , Qishen Zhang , Changsheng Ma , Chenchen Dai , Jinxiong Chang , Zhongyi Liu , Guannan Zhang

Intent-aware session recommendation (ISR) is pivotal in discerning user intents within sessions for precise predictions. Traditional approaches, however, face limitations due to their presumption of a uniform number of intents across all…

Computation and Language · Computer Science 2024-08-29 Zhu Sun , Hongyang Liu , Xinghua Qu , Kaidong Feng , Yan Wang , Yew-Soon Ong
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