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Efficient access to high-quality information is vital for online platforms. To promote more useful information, users not only create new content but also evaluate existing content, often through helpfulness voting. Although aggregated…

Computational Engineering, Finance, and Science · Computer Science 2025-06-27 Chang Liu , Yixin Wang , Moontae Lee

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

Computation and Language · Computer Science 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee

This project investigates factors that influence the perceived helpfulness of Amazon product reviews through machine learning techniques. After extensive feature analysis and correlation testing, we identified key metadata characteristics…

Neural and Evolutionary Computing · Computer Science 2024-12-05 Emin Kirimlioglu , Harrison Kung , Dominic Orlando

Citizen-focused democratic processes where participants deliberate on alternatives and then vote to make the final decision are increasingly popular today. While the computational social choice literature has extensively investigated voting…

Multiagent Systems · Computer Science 2023-05-17 Kanav Mehra , Nanda Kishore Sreenivas , Kate Larson

In many cases, recommendations are consumed by groups of users rather than individuals. In this paper, we present a system which recommends social events to groups. The system helps groups to organize a joint activity and collectively…

Human-Computer Interaction · Computer Science 2014-03-26 Stratis Ioannidis , S. Muthukrishnan , Jinyun Yan

With the development of e-commerce, many products are now being sold worldwide, and manufacturers are eager to obtain a better understanding of customer behavior in various regions. To achieve this goal, most previous efforts have focused…

Computers and Society · Computer Science 2016-10-04 Qingqing Zhou , Rui Xia , Chengzhi Zhang

Online platforms where volunteers answer each other's questions are important sources of knowledge, yet participation is declining. We ran a pre-registered experiment on Stack Overflow, one of the largest Q&A communities for software…

Social and Information Networks · Computer Science 2026-04-14 Johannes Wachs , Leonore Röseler , Tobias Gesche , Elliott Ash , Anikó Hannák

One goal of online social recommendation systems is to harness the wisdom of crowds in order to identify high quality content. Yet the sequential voting mechanisms that are commonly used by these systems are at odds with existing…

Social and Information Networks · Computer Science 2016-03-16 L. Elisa Celis , Peter M. Krafft , Nathan Kobe

Multi-winner voting is the process of selecting a fixed-size set of representative candidates based on voters' preferences. It occurs in applications ranging from politics (parliamentary elections) to the design of modern computer…

Computer Science and Game Theory · Computer Science 2022-11-22 Martin Lackner , Piotr Skowron

In online review sites, the analysis of user feedback for assessing its helpfulness for decision-making is usually carried out by locally studying the properties of individual reviews. However, global properties should be considered as well…

Information Retrieval · Computer Science 2020-11-23 Noemi Mauro , Liliana Ardissono , Giovanna Petrone

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…

Computation and Language · Computer Science 2021-07-13 Iftah Gamzu , Hila Gonen , Gilad Kutiel , Ran Levy , Eugene Agichtein

Crowds can often make better decisions than individuals or small groups of experts by leveraging their ability to aggregate diverse information. Question answering sites, such as Stack Exchange, rely on the "wisdom of crowds" effect to…

Human-Computer Interaction · Computer Science 2017-04-04 Keith Burghardt , Emanuel F. Alsina , Michelle Girvan , William Rand , Kristina Lerman

Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…

Human-Computer Interaction · Computer Science 2019-10-02 Keith Burghardt , Tad Hogg , Kristina Lerman

Social media sites are often guided by a core group of committed users engaged in various forms of governance. A crucial aspect of this type of governance is deliberation, in which such a group reaches decisions on issues of importance to…

Physics and Society · Physics 2010-04-22 Jure Leskovec , Daniel Huttenlocher , Jon Kleinberg

Digital democracy and new forms for direct digital participation in policy making gain unprecedented momentum. This is particularly the case for preferential voting methods and decision-support systems designed to promote fairer, more…

Computers and Society · Computer Science 2024-08-08 Renato Kunz , Fatemeh Banaie , Abhinav Sharma , Carina I. Hausladen , Dirk Helbing , Evangelos Pournaras

Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…

Computation and Language · Computer Science 2020-04-29 Iyiola E. Olatunji , Xin Li , Wai Lam

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Social choice is replete with various settings including single-winner voting, multi-winner voting, probabilistic voting, multiple referenda, and public decision making. We study a general model of social choice called Sub-Committee Voting…

Computer Science and Game Theory · Computer Science 2017-11-17 Haris Aziz , Barton E. Lee

Recommendation systems today exert a strong influence on consumer behavior and individual perceptions of the world. By using collaborative filtering (CF) methods to create recommendations, it generates a continuous feedback loop in which…

Information Retrieval · Computer Science 2020-02-05 Sunshine Chong , Andrés Abeliuk

Recommender system has been deployed in a large amount of real-world applications, profoundly influencing people's daily life and production.Traditional recommender models mostly collect as comprehensive as possible user behaviors for…

Information Retrieval · Computer Science 2022-11-03 Lei Wang , Xu Chen , Quanyu Dai , Zhenhua Dong
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